The front counter service was friendly when we ordered our food.

Basically it’s a butcher, so you can either pick the food from the menu or the meat in display & they would cook for you.

It’s a pretty cool concept I must admit! I order 4 skewers, 2 beef & 2 chicken skewers!

The beef was very tough like a jerky! And a little tasteless & the chicken was very tender but a little bland.

I wasn’t so hungry, so I decided to just ordered the skewers, but the portion was also tiny! I also ordered the beer which I loved.

My friend’s ordered burger & chips, and the other one ordered a steak!

My friend’s steak arrived first before her steamed vegetables! So my friend asked one of the lady waitress. She blurted out “it will arrive soon!” with a rude arrogant tone! Very rude indeed, which was unnecessary!!!!! 😡

My friend was polite when she asked! The service needs to be more friendly! The waitress was not friendly and the others didn’t even say a word to us, just looked grumpily handing out food!

I liked the food and the concept but not the service! And this was tonight which was 24.04.2020 !! Maybe train the staffs to have manners, before losing more customers.

I won’t go back! After that rude incident! Gosh some people need to learn some manners, especially dealing with customers in hospitality. Once rude, it will turn customers off, and will they return? No!