McDonald's Drummoyne

It's Sunday, 13 October 2024. Approximately 0920h. Place was basically devoid of customers. Should've been a quick stop for coffee and a couple of snacks.

Took almost 10 minutes to get our coffee (I was wondering whether they were actually milking the cow to get milk for mine, or crushing some soy beans to make my wife's soy flat white), but after much consideration, I believe that they were just really slow. Not a huge deal. Sometimes that incredibly efficient (but not so accurate, and not so neat) machine that is McDonald's just isn't that efficient.

Back in the car and on the road. Then we realise that our coffee doesn't taste like coffee - it tastes like really hot water! There might've been some coffee and milk in my cup, But I couldn't taste it.

Considering the fact that Australia is where McCafe was launched, you'd think you'd be able to get a halfway decent coffee at any McDonald's in the country. Perhaps this is true at some McDonald's, but at McDonald's Drummoyne on that date - at that time - it was not.

Baeed on the other reviews of this McDonald's, I'm not alone in my experience. I've seen other McDonald's where the franchisee replies to Google reviews, but based on the lack of responses from this owner, it looks like the owner of McDonald's Drummoyne knows that there's no shortage of people who will return to his/her restaurant despite the subpar service and quality.