More Rice Dulwich Hill — Restaurant in Sydney

We were loyal customers when we lived in Dulwich Hill a few years ago. Whenever we reminisced about living in Dulwich Hill, More Rice inevitably comes up as one of the places we miss the most because of how much we loved the food. However, tonight's experience was next level.

We had a big group of 17 people for a birthday dinner, which was always going to be chaotic. Pat and the entire staff went above and beyond to make the experience smooth and stress-free. Starting with the thoughtful decorations and balloons in the seating area, the team catered to every single person's needs and requests, sorted out payment with no fuss, brought out the cake at the right time with appropriate fanfare, all with nothing less than warm smiles.

The food, as always, was fast and delicious. "The best pad see ew I've had" - a guest tonight.

My recommendation is for you to go out of your way to come to More Rice. You'll thank...

Worst experience. I have an allergy to egg and so I requested rice without egg. I received my rice WITH egg, cold and without cutlery. I called back to ask them to make it again without the egg and to deliver it right away as I had work that night. They said they’re too busy right now and it would take over 1 hour. I said that’s unacceptable as no one will be home and I would like a refund. They REFUSED a refund as apparently they don’t get the money from yourselves until later. This is not my concern. I not only didn’t get my food and cutlery but I didn’t get a refund and the person on the phone was extremely rude.

I highly recommend GOOD FEELING THAI down the road. They are much better than...

Be careful of their BYO charge! We wanted to order beer, which they said they don't sell. The waitress said we could BYO and encouraged us to do so. We got some from a nearby pub and were very surprised to find that we were charged $4 per person for the beer.

To my understanding, this is not how "BYO" charges work. They are charged if you want to bring your own in spite of the restaurant itself serving its own, so the BYO charge is for the restaurant foregoing its profits from selling you alcohol. But in this case, there was nothing to lose - they didn't stock it, we drank out of the can, they did nothing to...