Oporto - Rose Bay — Restaurant in Sydney

Waited 23 mins for my otorro box meal when I have never waited longer than 10 mins in my life for an oportos, (this is when the place is packed as well). The 2 ladies behind the the till don’t know what they are doing. People who ordered after me getting served before me. I think they forgot about my order and all of this while the restaurant is basically empty. Also the chips were cold and mushy and the burger was freezing , obviously been stood there for 10 mins before serving. very bad experience. Would highly recommend...

THIS WAS THE WORST SERVICE I HAVE EVER EXPERIENCED. ORDERED THROUGH UBER EATS AND FIRSTLY THEY GOT AN ORDER 100% WRONG. WHEN I CALLED THEM THEY TOLD ME I HAD TO ORDER IT AGAIN, WHICH I DID. 40 MINUTES LATER WHEN THE DRIVER ARRIVED TO PICK UP THE ORDER THEY CANCELLED MY ORDER VIA THE APP??!!! NO EXPLANATION. THEN THEY DO NOT ANSWER THEIR PHONES. THIS WAS AT 7.00PM AT NIGHT AND I WAS TRYING TO FEED MY CHILDREN BEFORE NEEDING TO RUSH OUT THE DOOR TO AN APPOINTMENT. ...

They hardly ever answer over the phone, and if you want to order online, you can not continue as a guest, you have to make an account with them. Every time I have ordered, they are out of Mayo, just buy more Mayo? How are you out of it every single time? And whenever I order no chilli, or no cheese, they never get it right. Horrible customer service, sub par food for the effort it takes, and you probably won’t even end up getting what...