Penrith RSL Club — Restaurant in Sydney

Today at 5:35 pm, we arrived at the Penrith RSL club.

After I signed in with my digital ID, Michael, who was behind the desk, asked to see my ID, which I provided on my phone. He then proceeded to check my address to see if I lived within 5 kilometres.

He said, “You’re in the 5ks, so you need to be a member or get my member to sign you in.”

I said, “I’m sure you’ll find that the law has changed. I don’t need to be a member within 5Ks anymore.”

He said, “This club hasn’t changed its rules. Clubs in the area have, but not here. You still need to be a member if you live within 5 kilometres.”

I continued to tell him, “No, it’s not correct. The law has changed in New South Wales.”

He said, “You need to pay six dollars to be a member or you can leave.”

I said, “You’re forcing me to be a member, and that’s not right.”

He said, “I’m not forcing you. If you’re within 5 kilometres, you need to be a member to get in, which is not correct.”

I kept telling him that the law had changed in New South Wales.

As I didn’t want to cause a scene, I got an application form to join while I was waiting for the lady doing membership registrations for someone else. I was thinking to myself, “This is wrong. They’re forcing me to be a member when I don’t need to be.”

I asked the lady who was doing the registration. She was very polite and asked if I’d like to speak to the duty manager. I accepted her request.

In the meantime, Michael was still yelling at me, saying that I needed to be a member and pay six dollars. He said, “It’s only six dollars. You get your money back in no time.”

When I spoke to the duty manager, she told me the same thing as Michael had told me. She said, “This club hasn’t changed its rules.”

It’s higher up in the club, they had told them that everyone needed to be a member if they lived within 5 kilometres. I told her that the law had changed, and I didn’t need to be a member anymore.

As I was getting nowhere, my friends and I decided to leave. We didn’t like the way we were being treated. They were acting like we were idiots and didn’t know the law.

It felt like they were forcing people to be members when they didn’t need to be anymore.

I have no issues showing my ID, as the system allowed me to sign in digitally. Before Michael demanded to see my address, I had a temporary member slip issued to me. He then checked my address in a folder.

I feel like I was discriminated against for some reason, and it was really embarrassing because my friends with me were from another state.

I have no issues being a member if that’s the requirement, but I know it’s no longer necessary.

I want this rectified so they’re following the correct New South Wales policy about signing in to clubs.

I also want an apology by the way, my friends and myself...

I have given Penrith RSL 5 stars in the past, as Me and my daughter would come back here once- twice a week, and would always go to the Dawn service, But after my last 2 visit a few years I refuse to go back! Me and my daughter stopped past one day as we did once a week (mind you it was hitting around 40 degrees) so I could get my daughter her snack and drink from the cafe, like we've done many times before, and being so hot it was a nice little stop before we finish the walk home As I walked in I was looked up and down like I was trash, I can't remember when I ever felt so judged, I had forgot my membership this day so had to walk up to the Man and 2 lady's who where looking at us, I said I had forgot my membership ship, so could I please sign in, I was then asked Why I wanted to come in I said for a weekly fire engine, and something from the cafe, I was told it was shut, in a very rude manner, I said that's ok we will just get our drinks To be told "I don't think so" and when asked why, I was told because I don't have my membership which it's not the first time I have forgot it, then told "Just No" mean while, as this is going on 4 asian women walked straight in wearing Pajamas and thongs, and 2 had slippers on, They didn't sign in show any ID looking like they just rolled out of bed messy hair and all, to go play the pokies, nothing said, and me being a regular customer to be spoken to like that and no reason other then "Just No" to be refused entry, when we were there so regularly I found it very rude and disappointing, I went back about a year later with my friends to go watch a band and the bar staff were just as rude, So I haven't been back or am I...

After reading the reviews of this place we were hyped to go check it out. We thought the 45 minute drive would be worth it. How wrong we were. The food is cold. The cheek of it to say Hot Food. I feel like the amount of food being rationed or partially put out made the place look so empty. If you like to choose from a selection of 15 cold salads 10 cold style chinese takeaways curdled taro and cream. No bottomless glasses. No steak or ribs. The crispy duck is just cold duck and he will limit how much he puts out to serve so consider yourself lucky if there is any to put on your plate. The "Seafood" sign actually had me laughing there was small prawns that tasted disgusting, nothing else, no mussels or any other sea food thing. I was so embarrased for this Rsl. Good luck finding condiments, the candy floss machine was out of order the ice cream machine was out of service, they are that stingey they only put so many marshmallows out for the choc fountain and the choc dont even set, so make sure you have napkins on hand. My family of five left highly disappointed out of pocket by 160 dissatisfied with the food we ended up in the maccas drive thru driving 45 minutes home to Quakers Hill. I learnt to not venture to far out Blacktown Workers Club is so much better on...