This place is such a disappointed I regularly ordered from them on uber eats. There pineapple fried rice and spring rolls. I ordered from them and got a notice saying my payment had gone up due to added extras to my order. I literally click on the same existing order everytime usually once a week. I ask for extra pineapple as they put on 4 tiny pieces, I don't mean whole circle pieces, I mean the little 1cm size pieces. That's how it came the first time so after I asked for extra, plus extra sweet sour sauce as they give U a tiny little container for 4 spring rolls.
I've never been charged extra for this and I've only requested it, when Ur ordering pineapple tir d rice it should have enough pineapple. That's the dish shouldn't have to ask for extra. The tiny little bit of sauce doesn't cover 4 spring rolls. I think that's more than reasonable request.
Maybe an indication there isn't enough in the dish you supply for people to ask for extra to get what's supposed to be the main ingredient of the dish. I was just charged an additional 4 dollars for the extra pineapple and sweet sour sauce. What a disgrace that's how U treat your regular customers well you lost one now. How about stop being dodgy on the ingredient in the first place ..it's pineapple fried rice! Put some pineapple in it it's from a can anyway. It's not fresh pineapple and the sauce cost U nothing and should be a bigger serving to accommodate the dish. Shows you take no notice and don't care. Neither of those things cost you 4 dollars it would cost that for the tin of pineapple and bottle of sauce. Ur a joke taking advantage of people in this climate. Don't deserve any business 4 dollars for extra pineapple and sauce...hope it worth loosing regulars. I've told lots of people to go to Ur restaurant now I'll tell lots of people the opposite. How dodgy can U...
Read moreI noticed that this place is always busy during lunch time, so this time I got their small take-away box that can have 2 dish options with fried rice or various type of fried noodles. I chose fried rice with 2 dishes i.e. stir-fried tofu &veggie AND fried fish fillets. The cost is $14.50 which is quite good value for money. The portion is perfect for someone who's not big eater and reasonably filling for me.
The menu options on the bain-marie pans were quite good with red and green curries, plus chilli jams. However, they're all with chicken as the main protein, which is disappointing. I know chicken are cheap, but at least they should provide other options like beef or pork since Thai dishes usually have variety of protein options. I don't eat chicken, so had to skip those curries that look nice. I am tempted to try their dine-in cooked dishes, but only if they have other protein choices than chicken 🐔🚫.
I came back few times and was glad to find that the bain-marie pans now has stir-fried beef dish with oyster sauce, which is very good. I also tried their freshly cooked beef pad kee mao noodle and can confirm that they cook authentic Thai noodle with strong basil aroma and chilly heat 👍.
The place is not big, so quickly full on busy lunch time. Customer services are good since they allow payment using all type of credit cards and charge payment surcharge up to 1.5%. In addition, they put the take-away dishes on card-board box instead of plastic one which is bad for your health and...
Read moreI am writing to seek clarification on the halal status of the chicken and beef dishes served at your establishment.
Several staff members have mentioned that the chicken and beef options are halal, but unfortunately, they have been unable to provide any certification or documentation to support this claim. As a concerned customer, it is crucial for me to ensure that the food I consume adheres to halal standards.
Additionally, I would appreciate information regarding whether the chicken and beef are prepared in the same kitchen area as pork. Understanding this aspect is essential for me to make informed choices in line with my dietary preferences.
To guarantee transparency and adherence to halal practices, could you please confirm and provide the necessary halal certification or documentation for the chicken and beef items on your menu? This information will greatly assist me in making dining decisions that align with my dietary requirements.
Thank you for your attention to this matter. I look forward to your prompt response and...
Read more