Subway Springwood — Restaurant in Sydney

The woman in here is so rude, she puts 3 jalapeños on a foot long sub, has a phone call whilst making our food and is so, so unpleasant to deal with. The poorest customer service I have seen in the food industry in a long time. She clearly doesn’t want to be there so I’m unsure why she is, I’m sure if it’s to pay bills she could go and find a job she actually enjoys. She needs retraining on how to make a sub. Please somebody from management go in store acting as a customer and watch how this woman treats people and how she makes food with zero effort, its almost like she is intentionally trying to make the sub incorrectly to show she doesn’t care. She also tries to rush you through, doesn’t offer if you want to make it a meal, if you ask for a drink or cookie she rolls her eyes. This isn’t our first time dealing with her and we often get subway here but just...

will start by saying good customer service and polite friendly staff but feel thats all this subway has going for it

I've eaten at a few subways and do regularly but for some reason this subway in Springwood has a strong smell or something i could only say would be bleach or something very similar and the times i had been there could only stand being inside this subway for about a minute maximum and this has been like this for about a year or so that i know of. today i got a sub and some cookies and was disappointed the bread felt like it was prepared for too long or was even stale it was very hard and dry.. the cookies were also very hard and dry

normally not one to complain but when the smell of the place is off putting and the food is of poor quality i feel something...

Fabulous service and excellent quality of food. One great thing is due to COVID -19 it’s only limited to few people in the store. Thereby, there are few people waiting outside the restaurant. Hence , the staff are maintaining enough speed according to the situation and staff are coming outside and notifying us to walk in whenever there is enough space as per the limits and ask us to sign in. This is something greatly followed by the store and it shows how keen they are interested in. Moreover, I have noticed a person named Troy Mitchell mentioned about a staff coming without mask in IGA and it is a common sense that he can’t do such comments on a individual and can’t relate that to...