Sweet Rainbow Cafe — Restaurant in Sydney

They’ve got very tasty dessert and drinks here, a rare hidden gem with crepes serving in cabra. However the customer service here by the thai lady owner was very rude. She’s on her phone all the time. No good customer services or even attitude. Seems to always be grumpy and remembered one time back the. When I frequently visited the store, I didn’t know what I’ve done she went on and actually talked crap abt me in Thai (as I can tell from body gesture and eye contact) to her other Thai- language speaking customers INFRINT OF ME BTW. if I’ve done smth wrong it is right to remain professional and address the issues. Esther’s than an attitude…..Wouldnt return. No matter how good the food is, attitudes, manners and customer service is what gets people in. And I don’t wanna put up with that stuff even when paying for my food.

Don’t know if this is just me. But this is from what I’ve observed and sensed too, she doesn’t like it when customer sits in the store for too long after ordering their food and minded their own business or...

I had a strawberry cream crepe which was delicious but the way how it is served doesn’t help them with customer satisfaction. It was served inside a hard paper like an ice-cream cone which makes it very very hard and clumsy to eat. The crepe sticks on the paper, becomes soggier in seconds, you really have to dig in with your fingers to take it out, makes it way messier than it needs to be. Dine-ins should be given the crepe on plate instead. Also, waffles is not...

My partner and I have visited this place several times, and we absolutely love it! The crepes here are delicious, with a wide variety of flavors to choose from. One of the best things is that there’s usually no long queue — we’ve never had to wait very long to be served.

The service is also outstanding. The vendor is always friendly and polite, making the experience even more enjoyable. It’s definitely one of our favorite spots for a quick and...