The MiTCH — Restaurant in Sydney

The staff were so over it, either with me showing up for a hot choccy on a cold night or with the shrill trivia host not considering volume levels.

He did not look keen to make a hot chocolate that I ordered, I’m sorry, it was cold outside that night and I saw you guys had a nice interior and a machine so I thought it would be okay. You could just say no not doing it tonight, I’d understand and move along, instead of receiving pure deadpan facial judgment. How awkward. I know it’s a smaller purchase, but not everyone can order big every time, I could have gone to Maccas, but then I thought these guys look new & local why not support em? not aware if what I did was so wrong, I’m not sure why he was so visibly upset. I do maintain genuine politeness.

Possibly something personal with him. I don’t know, but please hospo, don’t make others feel uncomfortable like this for no good reason. Maybe it’s not the right work for you. I’ve worked fast paced days where I’d rather be anywhere else but ensured patrons always felt welcome, and treated everyone with kindness and a smile because that was my job. And always reminded myself that maybe someone out there might just need that

Whatever it is… it’s enough for me to not want to come back, it’s the worst foot forward especially this being an awful first time experience. I couldn’t wait to leave, which is not my usual style

Aside from this. I note 2 stars, one more added because it’s Great for families with young children and dog parents, I’m not either of those yet. If you are, give these guys a try, daytime where spirits are hopefully higher. Not many pubs around have areas for kids to keep entertained, I note this as a great addition...

Love the layout of the interior, some of the staff are not very friendly they don’t even say thank you or smile when you place a $70 food order alone.

The Burratta didn’t have enough bread, the pesto orecchiette pasta was swimming in oil, and the fresh salmon poke bowl was just an uncooked salmon fillet chopped up with skin on.

The beers and Prosecco were good and the bar manager was nice. Not all of the bar staff were sour just some, they didn't like it when we returned the pasta and complained that there wasn’t enough bread w the Burratta, but to be fair they gave us 1 more small piece of bread and swapped the pasta for us.

When we asked for extra Parmesan cheese for the pasta they said “oh I don’t know about that” and walked away. We would have paid extra but that wasn’t an option.

We were really excited about this place, we won’t be going back here in a hurry until they improve on the food and learn what good customer service is. A simple thank you and smile goes a long way when you spend $150 at an...

Great to see the establishment back open as a pub. We tried to get a table on Friday night for a bite to eat but nothing available because the place was packed which was great to see.

We dropped by on Saturday in the hope to get a table and the place was very busy again but managed to secure a table.

We ordered the Schnitty, chips & salad and a salmon poké bowl. The schnitty was great but unfortunately the Salmon Poké bowl was disappointing. The fresh raw salmon was cut into small cubes and still had the skin on it and was inedible and pushed it to the side of the bowl.

Having worked in hospo if you attend a table to clear plates and there was food left on the plate you ask the patrons if there was a problem with the meal. Instead the female staff member just swooped in a grabbed the plate and left without anytime to advise her of the issue.

The atmosphere was great, the staff were very friendly and welcoming. Will be...