This Thai place used to be good when it first opened years ago. Steadily the quality of food and customer service has deteriorated to sub par level. They are so busy they think they can serve you dishes with low quality ingredients, get your order wrong, and treat you in any way they want because they feel they can. Well if you feel you want to be treated as a normal customer and not the restaurant feeling as if it can do whatever it wants please do not go here. The taste is the usual Thai taste but what they bank on is a “cheap” lunchtime special price with a large customer turnaround. But when you get two pieces of broccoli one of which is yellow with a bit of capsicum and onions in your dish you can see why it is “cheap”.
You will definitely get what you pay for. Rude staff with no smile, manners, or sense of customer service. Mediocre Thai food with not so fresh ingredients. Cramped dining spaces with high level of noise. The staff making it clear they want you to finish your meal quickly so they can get the next lot of people in. And when you exit, you will leave smelling like the kitchen cooking smells. My last visit to this place.
Let’s show this Thai restaurant who’s the real boss when it comes to spending our time and money at a restaurant. If you’re after cheap food and everything else nasty give...
Read moreQuite possibly the best Thai food I have ever had - including that experienced in Bangkok and Chiang Mai.
I normally don't like noise and crowds but just being in Tom Yum Tum Gang on Glebe Point Road is to experience a great atmosphere - the tables are always full and there are more groups waiting to get a seat.
Excellent service is given by a large number of young ladies who are attentive to your every need, from topping up your glass of water to bringing a clean plate between courses - all done without the need to signal them.
Service is quick and efficient and the meals are produced without delay even with the place chock full of diners and take-aways coming and going constantly and the quality cannot be questioned. The meals are very reasonably priced and great value for money. The size of the serve is better than most and we left feeling very satisfied.
My only complaint is that they are not in Brisbane and I would recommend that you should take the time to visit Tom Yum Tum Gang while in Sydney - it is worth the cost of...
Read moreThe food is undeniably tasty, with authentic Thai flavours and reasonable prices that make it a popular choice. However, for those with nut allergies, caution is strongly advised. Despite reminding the staff multiple times during the ordering process and clear labelling on the containers, our Pad Thai came with a generous amount of peanuts, and the salad included cashews.
We also experienced a mix-up with our order, receiving Pad Thai beef instead of the Thai beef dish we requested. Communication with the staff was somewhat challenging, which added to the confusion.
While the food itself was enjoyable, it was difficult for those with allergies in our group to safely enjoy the meal. If you have any dietary restrictions, I’d recommend double-checking your order thoroughly and considering other options if nut allergies are a concern.
Overall, it’s a good spot for authentic Thai food, but clearer communication and greater attention to allergy concerns would make it...
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