Zambrero Kings Cross — Restaurant in Sydney

I go to Zambrero a lot. Loved it since it first opened in Canberra. This one just opened and I was a bit disappointed. They've changed the layout, instead of starting at one end and making it in front of you as you order it is now just order at the register GYG style. Which I wasn't expecting. This threw me off, and the staff didn't ask any questions about my order, I just ordered a chicken burrito and that was it. No follow up questions. Didn't even ask if I wanted guacamole. After doing the usual formula for so long, by changing to the new format the instructions to the customer were definitely not clear.

So after ordering and waiting awkwardly in front of the register like I'm at bloody Macca's, I got my order and was interested to see what I was going to get. It had sour cream in it (which I don't like but can eat), no guac, no fried beans, couldn't taste any lime, the chicken had a different taste to what it usually is (very salty), and I'm not sure what salsa they put on it. I was disappointed, especially when I usually really enjoy my food from Zambrero and find it especially comforting.

To be honest, for almost $20 just for 1 burrito I kind of expected to have a similar, if not superior experience at a fresh store to what I usually get at other stores like Oxford St which is nearby.

The staff were really friendly and nice though. The store was very clean, everything is brand new and has no wear and tear.

In the future I just hope when staff are taking orders that they could perhaps guide the customer by asking leading questions to make sure they get the...

Worst zambero experience ever! I get zambero often and the kings cross layout is terrible they serve you completely different to other places in a bad way. Today I was starving and really wanted zamberos and I got there and I’m familure with the way they served me so I ordered beef and of course they put all the salad on it without your opinion but I dealt with it but when I got home after a long walk and starving they put chicken on it which has to be the worst filling I tried to deal with it but they added all the bad and wrong stuff making my meal unedible and disgusting which is weird because normally I love zamberos. I was son hungry and then I couldn’t eat and almost...

They charged me 15% extra for "holiday surcharge" because today (June 10) is the celebration of the birthday of the King of England, even though he was born in November. When I asked the cashier, she didn't even seem to know it was a "holiday" or what the occasion was, I had to Google it later. The rice and beans were good, but although I asked for the spicy sauce, I got some kind of gross sweet sauce that made it difficult to enjoy any part of the burrito that had the sauce on it. Medium sized mediocre burrito for SIXTEEN...