KFC Victor Harbor — Restaurant in Victor Harbor

Hi, I ordered an ultimate combo regular. The burger comes with original recipe fillet. It is clearly mentioned in the specifications. I got the burger, it was the smallest fillet in a burger i have ever seen in my life at KFC. I told the attendant why it is that small. She did not say anything and just called her manager. She told that we have got the chicken this time and the whole batch is having this size. She said she cannot do anything. I was pretty confident that she is just misleading me because from my appearance as a foreigner, she knew I cannot say her rudely. If there would be a local person, I know she would have changed it straight away. The story climax happens later. I decided to order an original fillet alone. This time it was accurate size. Approximately 2.5 times bigger than the one I got in the burger. If you will see that, you will see only bun not a fillet. So, I called her again that why now the size is accurate as you told me that you have not big size in the batch. This time she was saying everything except a proper answer to my question. She started trying to say anything that she could say because she knew that she has been caught. So I clearly told her that you were simply misleading me. So, I would like to complain that I do not expect this kind of service from KFC staff that you start misleading someone for merely a burger. I told her that this is not the first time I am having this. Rather than replacing, she just wanted to put forward her wrong point because she did not have guts to admit her...

Went to this kfc tonight 30/3 at like 8:30, i tried to order a 2 piece box along with some other things and i had to change my order twice due to there not being any chicken. I know this seems negative but, those who have any knowledge of hospitality jobs would know these things happen!! Immediately the staff notified us really politely, and i believe the manager spoke to me (young blonde woman) - she was so super kind even under the stressful circumstances, and generously adjusted the order to make up for what couldn’t be given. It was just a really good experience because she didn’t actually have to be so apologetic and could have just made me take a refund, but instead took time out of her night to take care with the order. I never leave reviews but it was just a really good empathetic interaction over such a little thing, and i really hope she sees this reveiw!! thank you so...

During my recent visit to the KFC in Victor Harbor, SA, I encountered a couple of issues that significantly impacted my dining experience. Firstly, upon entering the store, I was immediately struck by its untidy appearance. It seemed as though cleaning and maintaining a presentable dining area were not prioritized.Furthermore, the service efficiency left much to be desired. With only one staff member attending to the inside orders, the wait time extended considerably. It became apparent that the store's priority was serving the drive-through customers, which led to a neglect of those of us inside the restaurant.These aspects of my visit were disappointing, and I hope they are addressed. While I understand the importance of efficiency, especially during peak times, balancing the quality of service between drive-through and in-store customers is essential for a pleasant...