Friars Cafe — Restaurant in Victoria

The food was nice and I especially love the salmon my friend ordered (def worth 5 star). However, there were too many flies. I understand it's hot and the door needs to be opened but throughout the whole time we were just trying to stop the flies from landing on our food, to the point that the waitress thought we were trying to grab her (as we frantically swished our arms around). After I expressed this I just got a "sorry we can't do anything about it, we cannot spray when ppl are eating" and "what would you do?"

Ugh…I hope anyone of you coming here won't be bother by the flies but since there's nothing that they can do we will just choose other places next time so we wouldn't need to rush finishing everything before the flies land...

My sister and I had breakfast here. The coffee and meals took a significant amount of time. The food was below par and cold, and the coffee weak. I spoke to the staff and let them know we were unhappy however the staff member didn’t know how to handle the situation and we paid in full. I called later to discuss the situation and I spoke with another staff member who was polite kind and understanding and agreed to a partial refund. I went in to get the refund at an agreed time and was verbally abused by the owner. Having grown up in this area and the steadfast reputation Fryers has had over the years, it’s fallen from far from grace. I won’t be eating here again, and will be telling anyone I know about...

First time coming since new ownership. Coffee tasted very burnt, definitely one of the worst coffees I have ever had, was unable to even finish it. Was seated right next to the kitchen which we observed all types of big No no’s. Such as staff members talking in their own language even to customs of the same race standing right next to our table. Observed kitchen staff using their hands with no gloves touching every piece of food before putting onto the plate which was very off putting. We will definitely never come back here again which is very disappointing considering Friars Cafe was one of the best Cafes...