Walked in today, stood at the front of the restaurant waiting for someone to notice us and nobody did. First impressions were very bad, and you only get one chance to make a good one. The kind young gentleman at the front ended up finally helped us find a table. We noticed a couple near us still waiting for their food and we asked them how long they had been waiting for as they looked hungry and annoyed. They said they they had been waiting for quite a while. We sat down at our table and overheard wait times of 30+ minutes for food. 10 minutes passed and nobody came to take our order. We got up and left.
To the owners: whether or not you are busy and have lots of orders to make, learn to respect people who are walking into your restaurant to eat, don't just ignore them or palm off the responsibility to clearly very young and inexperienced customer service staff. You get once chance to make people feel welcome, you don't get a second. Always prioritise your dine in customers over takeaway orders or don't...
Read moreMy family and I went to dine here yesterday after staying the night in a hotel here in warrnambool for the hot springs. It’s safe to say we were definitely not disappointed with this dining experience! The food was absolutely delicious and all staff and workers were friendly and accomodating as well as willing to give their recommendations! The Thai milk tea was absolutely lovely! They were also so kind as to give us some coconut jelly for free, and i highly recommend you try their green curry! Definitely come and try this...
Read moreAppreciate the no added MSG!
ladies who serve are very warm and friendly! we have never eaten in, only gotten take away.
We love this Authentic Thai and we've been meaning to write a review as we are always recommending our friends! we LOVE the cabbage spring rolls, the curries,Pad Thai and EVERYTHING else we have gotten! we don't live in Warrnambool but we will drive a fair distance to get some in our bellies ;)
Thank-you for offering the some of the yummies Thai food we've...
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