Came here around 11:10am for food as I was hungry. As we walked in the lady (maybe the manager), told me in an aggressive tone that the breakfast menu was over and lunch menu started at 11:30am. I said that was fine. She gave us the menu and left us standing awkwardly. I then asked another server how does the seating arrangement work. She said I needed to find my own seat. We then sat down and decided on what we wanted. I then went to the counter to order. Again the same lady in an aggressive tone said that the lunch menu started at 11:30am. I told her I was ordering coffee and cake and would wait for the lunch menu. Completely unnecessary, it would’ve been nice to welcome us with the Italian hospitality but no such thing existed here.
Now for the food. The cheesecake was divine and I could’ve had the entire cake and not feel sick. The burger was average and a little bit messy. The vegetarian pizza was delicious, however, the seafood pizza was way too salty.
As we were leaving the same lady who was aggressive at the start did not acknowledge us as we left. Meanwhile, I saw her acknowledging other customers. Not sure what we did wrong?
Would I come back? Never. Service for the price was not worth it. It was not just that lady, the other people (looked like children) were also very unhappy working there, I felt sorry for them. It was Christmas period shouldn’t they be out and about enjoying the school holidays?
The place could’ve been 4-5 stars, however, the service was just terrible. Made me feel bad spending so much at this place for being...
Read moreI recently dined at Burrata in Albany and was blown away by the quality of the food. Every dish was a delight, showcasing fresh ingredients and masterful preparation. The burrata itself was incredibly creamy and paired perfectly with the accompanying elements. The flavors were well-balanced, making for a memorable dining experience.
However, there are a couple of areas where Burrata could improve. The service, while friendly, was a bit slow at times. It felt like there was a lack of coordination among the staff, which impacted the overall experience. Additionally, the acoustics in the cafe made it quite noisy, making conversation difficult.
Overall, Burrata Albany is a must-visit for its exceptional food, but a few tweaks in service efficiency and sound management would elevate the experience...
Read moreWe recently visited this charming Italian café, and it was an absolute delight from start to finish! The atmosphere is warm and inviting, with cozy décor that instantly makes you feel at home. The staff were incredibly friendly and attentive, making sure every detail was perfect throughout our visit.
The food was the true star—authentic, flavorful, and beautifully presented. The breakfast amazing, and the homemade Italian sausage was delicious, clearly made from traditional recipes. The coffee was equally impressive, rich and aromatic, just like you’d expect from an authentic Italian spot.
Whether you’re stopping in for a quick breaky or settling in for a leisurely meal, this café is a must-visit in Albany. I can’t wait to go back and try more from their menu....
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