Emma's Seafood and Dim Sum Restaurant — Restaurant in Western Australia

3.5 stars Dim sum lunch Venue: street parking or plenty of free carparks at rear. Simple decor. Fit for small or larger groups. The floor wasn't clean. Not many Chinese customers there. --- 6.8/10 Service: Attentive staff. To be seated. Offer tea and chili oil and immediately if you want. Push the dim sum trolley to the table soon and order at the table. So food served very hot and fast. Pay at the front desk. --- 7.2/10 F&B: Lunchtime. Simple menu in English & Chinese. Limited choices of dim sums. No full menu of dim sums inside. Always promoting Squid Tentacles. Normal presentation and portion. Resonable prices. Tea: Loose tea leaves. The filter didn't work well. They waived our tea fee. Steamed Prawn Dumplings 蝦餃皇, $9.5/4pcs: well-shaped. Soggy pastry. --- 6.3/10 Steamed Scallop & Prawn Dumplings 帶子蝦餃, $10/3pcs: good flavors. Pastry was better. --- 7.3/10 Spare Ribs in black Bean sauce 豉椒蒸排骨, $8.5: Pork without bone. Meat only. The flavor wasn't right to black Bean sauce --- 5.5 /10 Prawn & Pork Dumplings (Siu Mai) 乾蒸燒賣, $9/4pcs: Too dense. Pork was not tender. --- 5.2/10 Radish Cake with Chinese Sausage 煎蘿蔔糕, $8.2/3 pcs: That's so good to see grated radish inside. --- 7.2/10 Egg Tarts 酥皮蛋撻, $9.5: served very hot. Crispy puff pastry. The egg custard filling was...

Happily walked in as my 5 year old was craving for dim sum and we found this place which the review was pretty good. Seated quite far from the entrance and started to have get 3 dim sums from the trolley, then another 3 for 2nd round. As my children likes the prawn dumplings so we get most of those, but I’m allergic to prawn. Then ordered ribs and chicken feet which never arrived.

I saw the steamer trolley keep hanging at the front of the place, serving the specific few tables there. When we asked for the trolley, they said the have to replenish which they did, then turned to the front again, totally isolating us.

Good about this place: food that arrived are pretty good. The chicken tart is delicious. The young lady has good customer service, the rest have hardly eye contact. Thus 2 stars.

Bad about this place: customer service/oriented. There’s definitely people walking out happily as the kept getting served. But there’s people like us that have to walked out looking for other food option. My kids are well fed but I walked out upset and hungry so had to find somewhere else to...

Food - my partner ordered barbecue combination if i’m not mistaken, have seen the owner microwaving the meat, not sure which meat was it. But when I tried the pork, it was so dry and appeared to be the dish that was microwaved. My partner usually consume all his orders but not at the time, he could not eat the other meat (duck).

Service: it was fine, I understand the wait staff is new. But was served with tea without ordering it and found out it was not for free.

Atmosphere: not too bad, but it was so dry, maybe because went on a weekday dinner. The only thing that disappoints me was owner and other lady was chitchatting...