City Diggers — Restaurant in Wollongong City Council

Service was bad right from the beginning - no one was at the entrance to acknowledge patrons. We had a group 18 of seniors come into the bistro. As soon as we walked into the bistro we were told that there was only one chef working and that the food would take some time to come out. The staff didn’t assist with providing an explanation of the food that was on offer making it extremely difficult to distinguish what plates were coming out. The food was then distributed to the wrong patrons leaving a couple of people without any food. When I questioned them about what happened to the food she blamed the clients for taking the wrong dishes as they were coming out. I then spoke to the manager who had lack of interest in providing a solution in meeting me half way, just that I have to pay for another meal. So then had to pay for an extra meal!! Service is atrocious, WILL NEVER COME BACK...

Ordered and paid for food, waited patiently for more than 45 minutes. Noticed staff appeared to be closing the kitchen. Went over and asked would our food be much longer? Staff member said,oh, didn't you get your food? Oh, our kitchen has closed. Chef kindly offered to cook Parmas which was all he could do. As I'm celiac I can't eat those. He apologised to me, not his fault though. Waitress assured me she had put our order through correctly. Chef didn't receive a meal ticket, so it wasn't cooked. I was livid by now. Then I had to stand around and wait for several minutes for a refund to be organised. I expected a lot better from an RSL. Manager didn't bother to applogise at all. Left it to the chef to deal with. I'm sure if the chef was managing, the place would run a lot smoother. Kids and I left hungry and very angry. Didn't even finish our drinks I was too angry to...

I have noticed a definite change in the menu and I'm afraid it falls short of what the bistro use to serve. I commend the staff for friendliness, courtesy and good service. Meals are smaller and some noticeable changes that need fixing: a good mix of gourmet vegetables replaced by plain green peas and some pak choi; french fries have replaced crispy, delicious thick-cut wedges; there is no holding back on the salt or dressing. Customers should be allowed to add their own spices or condiments like salt, pepper or dressing. This should not be done by the chef or chef's hand. This was with baked salmon which was satisfactory but too had changed from fillet to two smaller pieces. Visitors and members come to a club for good food. City Digger's had this reputation but unfortunately something has changed. Please don't fall below the standard...