Dear Jasim,
I am writing to express my utmost appreciation for the exceptional services provided by your team during my recent stay at Rotana Downtow.
From the moment I arrived, I was impressed with the warm and professional welcome by your staff especially by Mr.Teji.Throughout my stay, their attention to detail and genuine care made my experience truly memorable. The cleanliness and well-maintained facilities were also commendable.
I would like to extend my gratitude to the entire staff for their exceptional customer service that was exemptional by Mr.Teji .Each interaction was met with friendliness, efficiency, and a willingness to go above and beyond to accommodate any requests. The team's dedication to ensuring a comfortable and enjoyable stay did not go unnoticed, and I am truly grateful for their efforts.
Please convey my sincere appreciation to everyone involved, from the front desk personnel to the housekeeping staff, as well as the restaurant and maintenance teams. It is evident that you have built a remarkable team that understands the importance of providing outstanding service.
Once again, thank you for the wonderful experience at Downtown Rotana.I look forward to recommending your establishment to friends, family, and colleagues, and I certainly plan to return in the future. Thanks again Mr.Jasim and Mr.Teji for all your good service.
Best regards,
Arun...
Read moreFamily Dinner was held in Downtown Rotana located at the Heart of the City in Manama Kingdom of Bahrain ,We went to Teatro for a Sushi Night in Celebration of my 34th Birthday, We tried Miso Soup,Edamame and Gyosa for our Soup and starters and for the main part the Assorted Sushi,Sashimis and Rolls that is really worth the price down to there Desserts and Fruits will make your evening satisfying and the Sparkling wine that is being served which my Husband enjoyed much.The food was really worth every penny you've spend and the taste is very delightful , the freshness and the presentation will definitely says it all.Thank you for all the staff who greeted as we enter Teatro with Beatrice and Sheryl(who did the service through out the dinner)the hands who made the Scrumptious Dinner and the surprise singing for my Birthday from all of you that is very over whelming.I really love the ambiance from the light and the decorations where I find it so lovely and not too dramatic.It really captures my personality where I can just enjoy a music with a Glass of Wine and a conversations of my Friend and Family.Thank you from Sabert Family and hope to spend another special occassions when I come back...
Read moreI had the pleasure of dining at Teatro in Manama, Bahrain, for the first time on a Wednesday evening for their Sushi Night, and it was an exceptional experience from start to finish.
The ambiance was inviting and stylish, setting the perfect tone for a relaxed yet refined evening. The sushi selection was fresh, beautifully presented, and bursting with flavor — a real treat for anyone who enjoys quality Japanese cuisine.
What truly made the night memorable, though, was the outstanding service. A special mention goes to Francis, my waiter, whose warmth and attentiveness elevated the experience even further. He was incredibly kind, always checking in discreetly, and made sure my sparkling water was constantly refilled without ever having to ask. It’s rare to receive such thoughtful and proactive service, and it truly stood out.
Overall, Teatro delivered on all fronts — great food, elegant atmosphere, and impeccable service. I’ll definitely be returning and highly recommend it to anyone looking for a top-notch dining...
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