I’ve been a regular customer for almost three years. Since it’s right next to my home, I’ve recommended this place to many of my friends as well. However, what happened today left me seriously disappointed. I came in during a busy hour, and since I didn’t want to occupy a table for just one drink, I asked to take it away instead. I was told that they wouldn’t be able to help me today because they were "busy."
Being told by a café I’ve been visiting for years that they can’t serve what I asked for—and without even offering an alternative like waiting—felt like being turned away, and it really upset me. I couldn’t understand it, but I was truly disappointed. I hope you don’t treat your loyal customers—those who are willing to forgo sitting just to enjoy something from your...
Read moreI’ve been to this place a few times and always enjoyed the cozy atmosphere and tasty food, even though it’s a bit on the pricey side. However, my last visit wasn’t the best experience. I ordered a toast and a cappuccino and settled in to do some work on my computer. About an hour later, I was asked to leave because other customers were waiting for a table.
I understand that space is limited, but this felt a little abrupt to me, especially since I come from a Mediterranean culture where hospitality and creating a welcoming environment often take priority. Perhaps it’s just a cultural difference, but I believe there’s always a way to balance serving more customers with showing kindness and consideration.
Overall, it’s a nice spot, but this experience left me feeling a bit...
Read moreNice bar with a genuine and friendly atmosphere. You could also stay the whole evening here, because they serve great food too. We were impressed with the quality of the service, Leonor made sure to give us a complete run down on the menu and then help us pick a selection that matches our taste. Leonor was the best waitress I've ever had, she was so personable and she really made us feel...
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