Domino's Pizza — Restaurant in Leuven

I would give them a 0 for the service if i could. I ordered a pizza and churros from them through Uber Eats, it says it should arrive in 10-20 minutes. After 15 minutes i wanted to go outside and wait for the guy to arrive, but the app refreshed and told me i have to wait for another 1 hour. I waited, after that one hour i called the store just to find out that the currier arrived and he stayed for 20 minutes in front of my building and he did not call because i had a non Belgian phone number. He said that he will send the order again in 30 minutes. Good, so after 20 minutes i was outside waiting and i stayed there for 20 minutes and nobody came or called. I got back inside and after 20 minutes i got a call that he is there. So the pizza that was supposed to arrive at 12:10 (the latest) arrived at 14:39… on top of everything when i opened the order, the dessert was not the...

Food quality certainly 4-star. Very good experience with the service. I made a mistake in my order today, and they corrected it on their behalf. I'm feel really very obliged. Considering the quality of food, the price I payed and the remarks they get (3.3 start on this moment) I really think they are treated unfair. The offer I had for two large pizza's made 50 euro sufficient for a 10 person reception (not a full diner). Whatever any tendentious luxury-biased individual in this city might say, the quality of this pizza is certainly competing with any Italian restaurant I know. This pizza had tasty crust, was well topped and well backed. I can't imagine anything different comming out of their oven without the management taking responsibility. anything below 4 stars is in injustice to...

Terrible experience with the app. I ordered on my way to dominos at the Naamsevest in Leuven using the app. When I arrived at the Domino's it took 10 minutes before someone came to the frontdesk. He said that he hadn't received my order nor my payment!!! I showed him the payment via my bank app but that was also not enough. He asked me to place a new order and pay it as well. He said that Domino's will pay automatically the double payment. I did as asked trusting the known brand! It's been more than two weeks and I still don't get my remboursement and the customer service of Domino's is unreacheable. The Pizza hut is just besides and has always offered me an excellent service. I don't recommend anybody the Domino's pizza! Terrible. Cheap pizza's?? I paid 120 instead of 60euro! That...