Cool plants but rude
Edit because of the reply: TLDR; we dont care about the small free plant or in that case any small free plant, you were rude in any way you replied to us. I dont mean to hate, otherwise I would have put 1 star .
We were 3 people, and the idea we had was to buy small plants for our offices. We knew your store and also checked your Instagram where you posted about giving a small plant for free to each client My friend asked you in the store whether this was the case for any purchases, even coffee and you replied yes. We checked out your lovely space and plants, and decided to buy one small plant each. Then when we were about to pay and picked out the free small plants you told us that we can get 1 per group. Because it's one per group not per client (?) even though we were separate people, paying also separately. We said okay, paid and then my friend showed you the Instagram story and asked kindly and with a smile why this wasn't applying to us. Mind you other people that paid in front of us got the plants (one each, not per group) . There you replied very rudely talking on top of her and raising your voice, not cool. We don't care about the free stuff. We bought what we wanted anyway. However when you do a PROMO and write in on socials and also outside your store IT'S FOR EVERYONE. There is no loyalty card and you cannot deny it because you felt like it. You literally did it to attract clients, it's marketing. Either do it for everyone or don't...
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