Makimono Namur — Restaurant in Namur

Food was fantastic but let down by poor service

We arrived shortly after it opened and we're the first people to be seated. Kitchen already seemed busy with take away orders. After a short but acceptable wait our food and drinks orders were taken. Other people arrived and were attended to accordingly. There was a steady stream of take away orders being collected. After 45mins there was still no sign of our food despite other diners who arrived after us getting their meals. My partner complained and asked why our food hadn't arrived yet and it didn't seem right that take away orders were being prioritised over in restaurant diners. They assured us that this wasn't the case despite it clearly being so. Our food then came very shortly after that

The food was very good. We both had a poké bowl and a sushi platter to share. It was all very tasty and the portion sizes...

We ate here for dinner Friday night. Food was really good and service was quick. Our server spoke English which was convenient for us…however the menu is easy to read even if you aren’t fluent in French. For the 2 of us, we got 2 rolls, gyoza, and seaweed salad and it was €35. Gyoza was flavorful and a little crispy. The 2 rolls were nicely made and the combination from the menu was good. I recommend it and would go back again. About a 10 minute walk from the train station and B&B Hotel. Very cute interior. Good for 2-4 people but not big groups.

The lost star is because we were sat at a table that maybe wasn’t clean…and we never received plates or bowls…which were at all the...

Really really slow service. Almost an hour from ordering one 14 piece sushi box and 2x poke bowls to getting any food. Only 2 other pairs of diners in the restaurant.

Unfortunately, takeaway orders take priority over everyone else here (and delivery riders keep leaving the door open as they brush in and out of the tiny restaurant) ruining the ambience and slowing the food service down to a really really poor experience.

Questioned with the staff and not even an apology.

Avoid this place and let them become what they want to be...