EXKi — Restaurant in Steenokkerzeel

Some staff are not suitable for customer service.This cafe is self service, the selection is fine, the first visit was good so we returned. The second visit had a different cashier who didn’t offer any utensils for cutting our lunch or a spoon for my tea. 😳😳, These were asked for once we realised they weren’t obtainable for customers to help themselves, they weren’t offered when paying. 🤷‍♀️Napkins had to be asked for also. We had a food voucher due to a cancelled flight, sadly. I offered that for payment as per airport advice. Not knowing the value of what I had spent, I asked the cashier, I was told you underspent €4.90. I went to get a yogurt for the difference, that is not permitted you have lost that option as the purchase has been finalized. 😳😳 There is first...

I love Exki restaurant - I am from Belgium and I always go to exki. The brand is super - but the one at the airport after security is just awful. It’s not the first time that I am extremely disappointed. I could not finish my salad today. The salmon was not fresh anymore, the bottom of the salad was full of water and really awful taste. And I paid 12 euros for this salad. The soil was boiling. Last time I took a sandwich and could not finish it. This is not the usual quality of exki we know! They must change or I won’t go...

I like the Exki concept, but the one in the airport did not meet expectations for our breakfast. Croissants and pain au chocolat okay for a foreigners' taste, but not as good as the Belgian standard (much better even at Delhaize!). Overall, consistency of a defrosted product. One of our cappuccinos was extremely hot and we had to wait 15 mins before being able to drink. For a nice conclusion, 50cl still water bottle at 3,30 euros is a complete theft, considering there are no seats and no...