Fratelli — Restaurant in Região Geográfica Imediata do Rio de Janeiro

I wouldn’t recommend this restaurant, not because of the service, which was good. Despite a language barrier, the staff made me feel welcome. This is one reason I feel bad leaving this review. But what made me leave this review is how the food made me feel 8 hours after I left the restaurant. They serve you a well appointed bread basket, a caponata (really delicious, the only thing I’d recommend) an olive plate and a cured Italian meat. I decided to order the burrata, which I always loved. But what I was served was a dry, rubbery, tasteless cheese with a filling that was the consistency of toothpaste. Burrata should be silky, tender and fresh on the outside, and creamy and milky on the inside. The dinner course wasn’t much better. I had the filet paillard. The filet wasn’t bad, but didn’t stand out. It was served with a side of fettuccine in cream sauce, akin to Alfredo. The sauce was gluey and a bit sour. It tasted like something processed from a factory. Italian food is something I love, I’ve been around it for a very long time. This is not proper...

I would like to foreground this message by saying that I have never in my life left a negative review for any hospitality venue.

However I have just visited fratelli and found the place not only dead in atmosphere but also rather bland in offering and furthermore the staff not only rude but also incredibly aggressive and nasty.

Upon my wife child and I ordering 1 pasta dish we were brought 2 pasta dishes. We quickly brushed one of them aside and said to the waiter that we only ordered 1 dish.

When the bill came I tried to ( using google tanslate ) explain that we only ordered one dish and please remove the other from the bill.

I said I was happy to pay for everything else, including service charge.

10 minutes later I found myself in a horrible argument with management over this situation.

Please don’t go here, from appearances the place will be closed...

Subpar service and food for the price. Importante notar que sou brasileiro.

My wife and I walked in after traveling all day at 22:30 in the evening, the restaurant was very slow with a large family of patrons leaving after a enjoyable night. The garçom was unwilling to take his time with us and refused to answer any questions pertaining to the menu. Every question about the dishes were met with a forceful answer. Eventually we ordered the pizza since the vibe was off and we did not want to risk spending so much money and being disappointed. Pizza was super undercooked and not even cut, while the server never came back to us to take the rest our order. We definitely felt like they were bothered by our presence, eventually the busboys were sent to care for us as the waiter did not want to assist us any longer....