Mediocre food, bad service.
Food wasn't great, especially for the price. My wifes seared tuna was still fridge cold in the middle. Some of my grilled veggies had been cremated. Everything was under seasoned.
While the servers were pleasant, they lacked a basic concept of service; constantly leaning over us, not acknowledging our requests (how are we meant to know if you heard us?), not replacing the cutlery we ate our seafood starter with, to eat my steak main (even when we asked) Slamming my beer down on the table, and not making a substitution when the restaurant had ran out of an element of a dish (salad isn't the same as fries. If they ran out of the 'special' fries for the steak tartare then they ought to switch them for one of the many other types of fries they sell, instead of making me purchase a whole portion additionally)
When I told the waitress I'd like to remove the service charge she abrasively asked me why. I told her that I wasn't happy with the service and expected better, she put my receipt on the table without saying a word (no thank you or goodbye, let alone an apology) and walked off. As we left other staff were more friendly, however I don't think we will return, I can get an overpriced steak and bad service a lot...
Read moreThis has to be one of the coolest, and most beautiful restaurants I’ve eaten and enjoyed in several years. No, not a shut in, lol and visited many countries, but there was something about the lighting, decor, beautiful staff, and incredible service that made this restaurant stand out. Then, the food was unbelievable and they were so kind to this American, who spoke very little Portuguese and provided, a menu in English and our server spoke English very well. Thankfully, I was with a native Brazilian who could translate. The other incredible attribute was how accessible the restaurant was. My partner needed the accessibility, and the restaurant went out of their way to not only assist in getting us in and out of the restaurant, but finding us a table that was comfortable and did not make a stand out. It had been raining, and the bar manager was kind enough to walk out with a huge umbrella to make sure that my partner did not get wet. it was well worth the visit and we will be coming again as I am opening a São Paulo...
Read moreWe visited Spot in São Paulo twice last week, and it was an outstanding experience both times. The food is simply delicious—one of the best pepper steaks I’ve ever had. The side dishes, especially the vegetables, were phenomenal. And let’s not forget the tartare, which was exceptional.
What truly sets Spot apart, however, is the service. Luis is fantastic, offering a five-star experience with his professionalism and attention to detail. William was equally remarkable—kind, patient, and incredibly attentive. If you visit, I highly recommend asking for them! That said, if their standards are a reflection of the whole team, I’m sure the rest of the staff is just as exceptional.
I wish the entire team, especially the service staff, all the success they deserve because they are the true gem of this restaurant. Having dined at many high-end restaurants, I can confidently say Spot ranks among the very...
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