ALPINE SOCIAL — Restaurant in Alberta

The food was suberb. The staff was friendly and accommodating; however, 3 hours for dinner for 2 was ridiculous. The manager was top notch in trying to remedy issues but even offering a free dessert wasn't something worth sitting around for another hour to arrive. Jack, who wasn't our server helpfed us anyway and his ability to multitask with a smile was a definite highlight! We would definitely visit again if food was served in a timely fashion. We saw several larger parties arrive after we had arrived and left much earlier than we did. The restaurant is surrounded by world class views of Lake Louise. It's a hip upscale place. There was great live music by a singer who knew the exact level to create ambiance and not interfere with conversation. Overall, a good experience but if you have somewhere to be, try a different spot to grab a bite. There's so much to see and do outdoors, I can't imagine most people would prefer spending it waiting for food...albeit...

I was part of a group of 8 adults and 3 children that visited. They were able to seat us asap, however the food took over an hour to come after we ordered. Three of us had their cob salad. It came wilted from sitting in the dressing to long. The quantity of duck in it was extreamly disappointing.The bacon had cold grease dried and pooled on it. The manager justified it by saying they cook all of the bacon in the morning and that it was normal. He did not make any attempt to fix this. One of our party complained to our server and she took her salad and only her salad off the bill. Another had ordered the chicken wings but has an allergy to tomatoes and told the server this. Instead of letting him know the sauce has tomatoes so he could pick something different, they brought the wings out plain. Our server tried but the rest of the experience...

After being mind blown from the stunning views and walk of Lake Louise, we wandered into Alpine Social which is located within the Fairmont Hotel. It wasnt busy at the time so we thought we'd grab some drinks and lunch. Ordered a pasta salad which was pretty good but the tacos were really awful. Dry, chewy, lacking flavour and so we had to return it to the kitchen and request no replacement as it was that poor. The table next to us received their chicken mains and they also had to return it as the chicken was overdone on the outside and under done on the inside. If you look at the menu I have attached, you'll see they had a satellite kitchen. This satellite kitchen truly let Alpine and all customers down. I hope they have taken steps to improve it but overall an unsatisfactory experience to what could have been a perfect day for us....