Mr.Sub — Restaurant in Barrie

I have gone to this location twice now. The first time I ordered a 6 inch tuna sub. When i watched her put it together, I noticed they had not mixed the tuna with the mayo, she squeezed the mayo on it . I've never had that at any other Mr. Sub. Tuna is usually mixed together. I assume this location does this too ensure the tuna lasts longer in the bin, as adding mayo to it may make it spoil faster? Anyways, I mentioned it to her and she was kinda rude about it, said no we don't do that, I asked if she could just mix my tuna in a small bowl with the mayo, and she would not. I felt obligated to buy the sub at this point because it was made. The sub was not good. Very dry, as most of the tuna was not covered in mayo. I was hugely disappointed, so I have avoided going back to this location (the only location who serves their tuna this way). Yesterday, after months i went in for my second time. This time I steered clear of the tuna, lol, and ordered a steak and cheese. She used tongs to put the steak on the bread, but it was so little. It barely covered the bread. Usually they use a measured scoop to grab the steak, so you are guaranteed a certain amount....not this location. There was very little steak on it, so little, that I ended up pulling all the steak from my foot long into the one half (threw away the other 6 inches of bread). Even by combining all the steak on half the bread, it still was more bread than steak. So disappointing. The steak sub is like 12 dollars. This location seems to be cutting back on everything, staff are not cheerful or helpful. Its a shame, but I will never go back to this location. This franchise owner is obviously struggling and making changes for the worse. I can only see it going...

We used to be loyal Mr Sub customers The owner was always pleasant and the food always good. Whoever the woman working today around 5 p.m. was very unfriendly and rude. She had zero personality and made us feel like we were an inconvenience coming in to order two subs. She was rude to the gentleman in front of us as well. Someone who clearly does not enjoy working and interacting with the public should not be serving your customers. She even asked my husband if he wanted pizza sauce on his sub, umm we ordered a pizza sub for a reason. She didn't cut it or even offer to heat it for us. No thank you, no smile, no interaction. What a shame. People like this ruin your business. We really like Fire House subs too so they get our business from now on. At least they greet...

I ordered a roast beef sub today and it was terrible. How can a sandwich shop serve such stale bread, even after getting it heated which usually improves the bread it was stale and dry. The whole point of a sandwich is the fresh bread. I also noticed brown lettuce and soggy looking peppers and tomatoes - I did not order those. The only thing decent was roast beef on the sandwich. Overall it was the worst sub sandwich I ever had in my life. Mr Sub has gone down hill big time because they don't monitor quality of the products being put out. The owner saved 50 cents on a stale bun and lost a...