The Keg Steakhouse + Bar - Barrie — Restaurant in Barrie

We’ve been going to the Barrie keg for many years , especially on New Year’s Eve as it is my wife’s birthday on the 31 st. This year we went on New Year’s Day, as we couldn’t get a reservation for New Year’s Eve. I must say we were very disappointed this visit. it was my wife’s 60th birthday celebration and it ended in disaster. The food was subpar, they made multiple mistakes on the orders ,and we had multiple managers coming over to apologize and interrupt our dinner. I was so frustrated that I asked the last manager that came over to please stop and we will discuss it later as I just wanted to eat my cold dinner and not send back another dinner, and try to have a family dinner together. These restaurants think they just comp a dinner for free and have no other repercussions, as far as I’m concerned, sending a dinner back and getting a new one does not fix the situation as people sit there and eat while other people cannot. I understand mistakes happen and we are all human, but this evening was a total disaster. We ended up leaving the restaurant all pissed off at each other because I was trying to stand up for us and my family, unfortunately like true Canadians they didn’t want to cause a fuss. I personally will not be going back to this keg ever again and I’m very disappointed in this restaurant. for $700 I could go to multiple other restaurants in Barrie and receive way better food and service. I had two $100 gift cards from the keg left over upon leaving and I literally gave them away when I left the restaurant because I would not need them any further. One thing I would recommend is the Manager’s not rushing over every time there’s an issue and interrupting your dinner. They should just leave it up to the server and worry about it later after dinner is over.maybe that’s something they could revisit as it’s not the managers fault ,they’re just doing as they are instructed to...

We recently dined at The Keg and had a mostly enjoyable experience, but one incident left a sour note during what could have been an exceptional evening.

First, the positives: the food was absolutely outstanding. Every dish was prepared to perfection. From the appetizers to the mains, everything was flavourful, fresh, and beautifully presented. Our waitress was also fantastic—attentive, friendly, and genuinely eager to make our evening special. She went above and beyond to ensure we were comfortable and had everything we needed.

She even sensed that something was wrong after we had an interaction with the manager, Nicole, and took the initiative to have Nicole come over and apologize. Unfortunately, the apology didn’t come across as sincere, which only added to our frustration.

The incident occurred when my fiancé, who is visually impaired and relies on his guide dog, was seated with us at a booth designed for six people, where we had squeezed in seven. His guide dog was calmly lying at the side of the table, but instead of accommodating the situation, the manager passively-aggressively asked us to move the dog under the table. This was not only impractical, given the cramped space, but unfair. A simple solution—moving the couple seated next to us slightly to create more room—was not even considered.

While the food and service were excellent, the lack of sensitivity in handling the situation with my fiancé and his guide dog was disappointing. Restaurants should be a welcoming space for all patrons, including those with disabilities, and more effort could have been made to make us feel that way.

Overall, The Keg offers incredible food and stellar waitstaff, but management’s approach to accessibility and their handling of such situations need improvement. I hope they take this feedback constructively to ensure all diners feel...

The Keg, the Mecca of steakhouses for those of us who are, let's say, culinarily inclined towards "low-effort, high-taste" dining experiences. Why do I say lazy? Because stepping into any Keg restaurant is like going on a blind date with a trusty, dependable friend – you know they won't let you down, no matter the occasion.

Now, the atmosphere at The Keg is a bit like déjà vu. It's like that cozy feeling of watching reruns of your favorite TV show – you know exactly what you're getting, and you love it. You walk in, and suddenly you feel like the center of attention in a high-class environment. It's like being the star of your own reality show, but in reality, it's just a well-practiced, dependable cookie-cutter facade.

But let's get to the meat of the matter – the food! The steaks at The Keg are like the Tom Hanks of the culinary world – reliable, versatile, and universally loved. Whether you're on a tight budget or willing to splurge, you can bet your taste buds it's going to be damn good.

And let's not forget the veggies; they come out cooked to perfection. Even the pickiest eater will raise a fork in applause.

The Keg's service in Barrie is on par, but it's like your favorite TV show with a slow release schedule. It's the neighbor who smiles in passing but never invites you over for a BBQ. It's like a cozy blanket; it's there to keep you warm, but you wouldn't mind it giving you a comforting hug every so often. If only the servers checked up on you as diligently as your grandmother checking if you're eating enough.

So, when you embark on your culinary journey at The Keg, think of it as a sitcom marathon – you know the characters, you know the punchlines, and it's all so darn comforting. And while the servers might not hover like helicopter grandmas, the food will have you applauding like a theater critic at a...