Just thought I would share my interesting experience that I had here. To start, over the past few years I have been coming here and thought the service and food was fine and never had any issues really.
Long story short, tonight my order never got taken when our group of 8 took their orders, then later I made my order through 2 different servers, one being our waitress and the other the server that brought our drinks. You would think that at this point I would be getting my food. As did I.
But instead I was given another person's order and accidentally ate like 3 wings before I realized and gave it to her. At this point it had been like an hour and I never got my order and told the waitress that I would still like to get my wings and just eat them. Again, at this point you would think that I would be getting my food. But no.
Instead the waitress ends up telling her manager about what happened. Because apparently there's no way she could have forgotten my order. I ask to speak to the manager, and the manager comes up and essentially tells me that she saw on the cameras that I ate all the wings I ordered and that I was lying to try to get free wings and that everybody else at the table was in on it with me.
Now I don't really believe the idea that the customer is always right, but these employees just decided to go with the polar opposite of that concept. Apparently I am fat, sneaky little wing thief that is trying to get free wings. And everyone else at the table is here to help me achieve my life's greatest goals and aspirations.
Anyways, I probably won't ever be coming back to this location, as they probably have warning posters of me posted around to warn all the employees that I will deceive them into getting some free extra wings.
Now I'm not telling you you shouldn't ever come here, as my past experiences were fine. But if you ever do come and they forget your order, get ready to be accused of trying to secretly eat your wings then trying to lie and scheme your way into getting...
Read moreThe service at this is average, there isn't anything particularly noteworthy to mention. We placed an order consisting of 2 kids' meals, Chicken Alfredo, Meatballs Marinara, Wings, and soda.
We ordered chicken strips for the first kids’ meal and pasta for the second set, which were satisfactory. The chicken strips were tender, and the pasta was decently prepared. (Kids’ meal come with drinks and dessert)
My wife had the Chicken Alfredo, and she mentioned that it was good. My daughter particularly enjoyed the garlic bread that accompanied the dish.
However, I was quite disappointed with the Meatballs Marinara. I'm a huge fan of meatballs and often order them when available on a menu. Unfortunately, the meatballs at this place were lacking of the smoky flavor I was expecting. They were among the worst meatballs I've had in years.
The wings also left us disappointed. We opted for a half-and-half combination of lemon pepper and honey garlic flavors. The lemon pepper wings turned out to be dry, and the taste of the honey garlic wings was unclear.
As for the soda, we ordered Coke and Sprite. My son mentioned that his Sprite tasted like water, l believe that the soda lacked sufficient carbon dioxide.
Overall, the experience had its ups and downs, with some dishes meeting our expectations while...
Read moreTrish, the Manager just seemed upset with life in general and made this dining experience pretty crappy for my friends and I..
Went to Wings for the UFC fights (which I’ve done dozens of times before) on Feb 17 & brought a bunch of friends from Vancouver (a few of whom were hoping to watch the NBA All-Star Weekend). They have about a dozen TVs & when we walked in, they had a few tuned into the fights, a few on NBA & a few on the NHL leafs game.
5min after we walked in, the manager changed the NBA channels to NHL/UFC. We asked if it was possible to change just ONE tv back to NBA & the manager (Trish) refused..
It was the most odd experience to have a sports bar / restaurant refuse to change a single TV to another channel.
Not to mention the place was EMPTY lol (see video for an idea of the vibe).
This was such a bad experience that not only will I not be coming back here but it wouldn’t be a place I’d ever recommend to anyone in Tsawwassen.. just poor management / customer service..
Trish - your staff are amazing (one of which also wanted to have the NBA all star channel on). This wasn’t a crazy request.. one TV to please a group of patrons.. disappointing that you couldn’t...
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