Sushi Toki(10% OFF takeout n delivery ) — Restaurant in Burnaby

Ordered bento boxes today and everything delicately carefully prepared with nice presentation. Oshi sushi like sushi cakes. Maki sushi bite size with not too much rice. Tempura batter nice and crispy. Server attentive. Went back again. Food good but waiter very busy with phone orders. Finally came by with tea refills and extra wasabi. Came in again today with 9 guests. We had mainly bento boxes and enjoyed them all. Went again and had yam tempura, crab mango roll, kimchi salmon hotpot. Would have preferred fried salmon on top to maintain crispness but all good. Server nanako very friendly. Came again and we had salmon sashimi and avocado roll. Came again today and ordered 4 rolls. Enjoyed avocado roll, house roll, California roll, wild salmon roll. Quite reasonably priced. Not busy at lunch with lots of seating and fast attentive service. Came again and we ordered bc roll, California roll, mango avocado roll and others. All good, reasonable price, and good service. Came today and enjoyed California roll, house roll, tuna toro, wild salmon roll, salmon avocado roll, scallop roll. Reasonable for 4 people as bill about $64. Went again yesterday and ordered 4 rolls. Cheap and good. Came again and had California roll, salmon avocados roll, sashimi and roll bento box. All good and Kendy is attentive server. Came again for sashimi sushi bento box and house roll. All delicious. Came again and ordered lobster roll, chopped scallop roll, salmon mango, avocado roll, yam tempura. All good. Came again and really crowded but food came out fast and enjoyed our four rolls. Came again and enjoyed Canuck roll. Good service from harry. Came again and ordered bento box and three rolls to share. Great service from harry. Great taste and reasonably priced. Came again and enjoyed service from harry. Ordered California roll, house roll, salmon avocado mango roll. Fast and attentive service. Came again for bento box b with sashimi. Also had salmon avocado mango roll again. Again same order and delicious as usual. Came again and ordered bento b, salmon mango avocado roll, yam roll too. All delicious and good table service by Cecilia. Came again for bento b, salmon avocado mango roll, chopped scallops...

Frozen in time…

I saw this place when I went to Mon Paris Patisserie to pickup a few sweet gifts for a couple of friends. Noted…

A week later, decided to give this place a try. It’s located a block south of Metrotown (Beresford St. & McKay Ave. in Burnaby). There are paid street parkings available or be cheap and daring, park at Metrotown Center and walk over (which I don’t suggest).

Was greeted and got seated, inside was quite bright and spacious with tables situated all along the window side. After a quick look thru of the menu, here were the food I ordered;

Miso soup. Pretty basic and it was warm not hot. Beef tataki. It was okay’ish kinda.. but for sure could be plated and presented better. Soft shell crab. Nice light crisp and tender inside. Just lack on seasoning a bit that’s all. Salmon, toro, negitoro, saba nigiris. Overall they were pretty good. Lobster supreme roll. The roll was a bit too stiffed, the sauce and mini fries took away and masked the lobster flavour. (Fell short of being supreme) Assorted sashimi. The red tuna was abit frozen still, everything else was fresh. Blue fin Chu-toro sashimi. It was actually still frozen , almost like eating a tuna popsicle. Plus a lot of tendon, making it an unpleasant chewing experience. (Never serve sashimi or nigiris still frozen).

Overall, it’s a pretty casual dining atmosphere with a basic layout. The service itself was okay and pretty standard, nothing to boast or complain about. As for the food, could use a bit of creativity and some of the sashimi would be better served close to room temperature rather than still almost frozen. Nevertheless, at least I gave it a try rather than just stayed...

What a letdown! We decided to grab a party tray and a sushi combo for dinner via their website, with an estimated wait time of an hour. However, upon arriving around 7:30 PM, our order hadn't even been started. It seemed they were unaware of our order altogether. Despite being told to wait for 10 minutes, there was no progress. Disappointed, we decided to cancel. Regrettably, when we inquired about a refund, we were simply directed to contact their online service provider.

Subsequently, we found ourselves waiting an additional 43 minutes with no resolution. Upon receiving our order, the quality was below expectations. Most of the sushi in the party tray was wrapped with avocado, an unexpected deviation. The discrepancy between the advertised photos and the actual product was disappointing.

In addition, it appeared the restaurant was understaffed, which may have contributed to the service issues. It might have been prudent for them to temporarily halt online orders until they could manage the workload more effectively.

In conclusion, I would advise against patronizing this establishment unless you're prepared for a lengthy wait. It's also worth considering alternative ordering platforms, as they may offer better discounts and more accurate wait times.

While my experience was disappointing, I hope this feedback helps improve their service for...