Where to begin? Upon arriving home with my wife from Boardwalk Burgers and Fries, I inadvertently pulled a muscle in my back trying to get these two monolithic culinary masterpieces down the stairs. It was a good sign. The aroma wafted out into the hallway and turned all of my neighbours into some sort of ravenous beasts, trying to claw their way into our suite. They attacked our door with such vigour that we could hear the distinct sound of their fingertips rubbing to the bone! The situation had quickly escalated past any point of control. I turned to my wife, looked deeply into her eyes, and threw her the Boardwalk Classic Double Burger she'd ordered. She opened her arms and caught it excitedly, however she quickly keeled over in pain. The impact had cracked her ribs! "No!" I screamed! "You need the strength to fight!" The scraping at the door had grown to a roar as the door frame started to give in! I looked at my wife and grabbed my Double Truffle Burger. We locked eyes as we each bit into our burgers. Suddenly a quiet came over the room. Everything slowed down. With the strength of all the gods of Olympus we managed to beat those ravenous beasts back over the threshold, back into the hallway. "We're safe" my wife said to me with a grin. "Not so much" I replied laughing. In one swift movement I snatched the burger from her hands and pushed her to the beasts. As she started to be devoured I turned around to close the door behind me. I had burgers to eat and tales to share. I have officially traded my wife for a second double burger. I am more full than I have ever been and I hate myself. Best....
Read moreWent to the one on heritage dr - Faimont dr se. There is only one guy working the kitchen and the till and milk shake station. Food is not the same as it was a few years back. Cheap thin low quality burger patties like from a grocery stores bottom shelf of freezer. The meat is not what you would expect from a gourmet burger joint. Have a mushy paste like texture and the shape of a flipper.
Fries also taste like cheap grocery store brand as they have that unique taste as they were pre cooked in a factory. All pictures and advertisements on web and in store show fries with potatoes skin on them. Our group had 3 orders of fries and not a trace of potato skin on any of the fries was seen.
Also there is very little branding of boardwalk on cups or fries. Think this owner is using the board walk name and buying cheap food and charging gourmet burger prices. Unless this is how boardwalks standard is now.
I will go to another location and take pics to see if this franchise wide or this one location.
Stay away from this place.
UPDATE: 14 June, 2017 I emailed the head office about this location and the poor quality. It has been a month and not a peep from head office. This must be the worst franchise as every franchise restaurant I have sent a concern about has replied within a week or two. Not Boardwalk. They obviously do not care about quality or have any sense of customer service. Still plan on trying another location but have been shocked with lack of customer...
Read moreDon’t even want to give this restaurant the one star, they definitely don’t deserve even a half star. Took my family there for dinner tonight, January 2019, as we USE to like the food here even though it was quite expensive. They must be under new management now because I’ve never been so disappointed in not only the food but the service. McDonald’s has better food then Boardwalk! I ordered the bbq burger meal with onion rings instead of fries.... I paid $7 for the burger and then it cost me another $6.99 for the onion rings. When my food came out the burger was half the size it use to be and the meat was dryer than cardboard, to top it off they gave me 7 onion rings. Ya I paid $7 for 7 onion rings... I asked to speak to the manager about the portion as I thought it had to be an honest mistake, there’s no way they actually charge a dollar per ring and the manager working said yes that’s the portion and there as nothing she could do. My mom had a burger which was the same as mine, dry and flavourless.. and we were charged $7 for her sweet potato fries which were cold and soggy... there was maybe 12 fries altogether. Just terrible, the biggest scam of burger joints. I really hope people stop going there and then maybe they could fill the location with a GOOD...
Read more