Silver Springs Little Caesars Saved My Day!! I am forever grateful for the speedy, competent, HELPFUL, and friendly service at Silver Springs Little Caesars. I ordered pizza (from another pizza company) to be delivered for noon at my child’s birthday party venue. However, that company messed up my delivery from 12:00pm (noon) to 12:00am (midnight). Needless to say I was in a panic when I had 12 hungry teens to feed (within the venue’s allotted 1hr refreshments timeslot) and no pizza! Silver Springs went above and beyond when I called them begging for assistance. They were so understanding and helpful and were able to rush my large order within 15 minutes! They also kindly tried to calm my frazzled nerves to make sure I would be ok to drive back to the venue. I am so grateful for their kind and...
Read moreMy wife placed an online order, then later went to pick it up. Asked lady to grab it, she was told to get it herself. So she did, grabbed the bag (which was closed and tied with our code on it). Brought it home, was missing cinnamon bites. After calling the store, she was told she was wrong, it was her fault, and basically called a liar. Was repeatedly told they would send pictures to prove how "wrong" she was, not just by one but two individuals.
Their solution was to drive all the way back to the store which isn't super close and difficult having to pack the kids up (with one having a melt down amidst all of this).
Seriously, what should have been a quick $6 refund and good customer service turned into a condescending experience. Have launched a complaint to head office, will never...
Read moreOrdered three pizzas to be delivered at my house. Door Dash driver never came at my house and sent a picture of another person’s door. Called Door Dash, opened a ticket and they never got back to me. Called Little Caesars shop at Silver Spring and talked to the owner. Explained that I bought three pizzas through their website and never got the pizzas because Door Dash driver did not deliver them. Little Caesars owner told me he would fix it. A couple of days later, I got a refund from Little Caesars. Excellent service in times where many companies do not care about the quality of what they offer. I recommend Little Caesars at Silver Spring. Great product, great price, and amazing service. Just an advice, if I may: when ordering your pizzas, pick them up...
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