Panago Pizza — Restaurant in Calgary

I was a frequent customer of panago for some time and discovered the joy of making my own pizza and other places that are better, but panago was never bad, so when they called me and offered me a promo the other day I thought sure let's try them again. Well I ordered tonight had to call in to get the $10 discount of course (haven't called for pizza in a long time hah) order person was great, delivery driver was great, pizza was off, I don't know if they changed their crust but it wasnt as good as it used to be. Toppings were ok, I never order extra cheese because I think pizza should always have a good amount of cheese, this was lacking a bit, but the crust really threw me, maybe not cooked enough? It just tasted different and not great, can't say I will be back honestly, I wish it was a bit better because it's used to be quality ingredients for a decent price. Panago I know you can do better! Even with the 10 bucks now not sure I will attempt again.

Ordered the spicy capicollo, chicken club and tropical Hawaiian. Still pissed they got rid of the buffalo chicken which was my...

⭐☆☆☆☆ Absolutely Disgusting – Never Ordering Again

I had one of the worst experiences ever with Panago Pizza in Beacon Hill. I ordered a pizza and found a long piece of hair baked right into the cheese completely disgusting and unacceptable. It totally ruined my appetite.

When I called to let them know, expecting at least an apology or some kind of compensation, they did nothing. No refund, no replacement, not even a proper sorry. Just brushed it off like it was no big deal.

This place is clearly unclean and doesn’t take food safety seriously. If they’re letting stuff like this slide, who knows what else is going on behind the scenes? Absolutely gross. Stay far away if you care about hygiene, quality, or...

Customer service and communication non-existent. There was zero mention of them not being able to take cash. Not while calling, or on their website. When I called, I stated that I would be paying by cash. The person on the phone did not state anything about them not having change. Upon arriving, and the girl saying that they have no change, I was surprised. Another customer had to offer to help me get enough exact change since they had "none". While I was mustering though my purse to get enough change, the girl at the cashier was completely insensitive, ignoring me, no apologies or anything. Do not recommend...