PurrTea Fresh Tea & Smoothie - Willow Park Village — Restaurant in Calgary

The bubble tea is powdered and not very good but the customer service we experienced today was even worse. After accidentally spilling one of our orders within the restaurant because of the faulty packaging and tray, the server did not say a single word to us or offer us any help as we cleaned up our mess. We definitely wanted to help clean up our mess but I am astonished by the lack of any help, kind gesture, or even basic acknowledgement by our server today (may 15,2023 in the evening around 8PM). She was evidently very annoyed by the accident despite our apologetic response and completely ignored us as we had to walk back and forth from the bathroom grabbing paper towels and asking for a mop, even after the entire store emptied out! I am shocked by the lack of any customer service whatsoever and would not recommend this...

Such a cute place. I got an iced Matcha Latte and was able to customize it as needed. It was made really well and adjusted perfectly to my taste. The worker who helped us was so sweet and considerate. She brought out the drink to where we were sitting before finishing up to make sure I was happy with the taste. She also offered to remake my sisters drink later on in case she didn’t like the tapioca pearls, but they were perfect. Really nice place with great customer service! Didn’t get to ask the workers name, but she was so nice and friendly. Would definitely go back for the...

I came here to try something new and as they advertised real fruit smoothie. All their products have added sugar, I asked if it could be done without the sweetener the lady said no, then I asked what was the sugar content per drink and the lady did not know. I check online no details of the calories per drink or the full list of ingredients, but they call their smoothies healthy, base on what?, I went and buy it anyway I was already there, the flavor was good but very sweet. I don’t think I...