Scotsman's Well — Restaurant in Calgary

UPDATE We had been avoiding Scottsman's well for some time. But yesterday we decided that we shouldn't be running away from negative energy of the bartender (see initial review) and instead being there, spreading positive energy. So we went to SW after a month.

To our 'huge' pleasant surprise, the promlematic bartender wasn't there anymore. On inquiring we got to know she doesn't work their anymore. We don't want anyone not to have their job but we wish everyone to have a job they can thrive in. We are hopeful she finds the job that she loves to wake up for, everyday! She was extremely detrimental for SW business and that means SW job was detrimental for her. So everything happens for a good.

Loved being in Scotsman's Well yesterday. Awesome staff (especially the current bartenders) and good choices in food. Changing 🌟 from 2 to perhaps 4 or 5. I thank the Management for being able to balance between employee rights and customers' needs or just general business ethics 🙏🏻.

EARLIER REVIEW Scotsman's Well is a good place generally. However, there is one bartender who doesn't only makes lifes of people sitting on bar, miserable, but also that of employees around her. Based on our experience, we can see that she is probably a very senior employee, who is holding the wrong position right now. She is such a senior employee that some regular customers have grown old within that time (but that doesn't mean she is good for today)

As soon as you see her at bar, you want to fly away whether you are a customer or a fellow employee. Without her, things keep working so well. Even some customers and servers talk about it.

May be it's time for someone to get retired, or if not that, start using some therapy on how to be cheerful around people (especially when one's job requires that). Or, may be, just keep your personal life out of employment. Whatever way works for her.

I hope the Management understands this heart-felt review of an awesome place that becomes from a place of celebration or relaxation TO a place of bitterness and stress.

Looking forward to improvement. Everyone is great. It's just one person. And it's TIME.

Looking forward to update my review once this...

I visited Scotsman's well for dinner on August 6th, part of a group of 3 couples. We are all in our fifties and enjoy the occasional night out together as a group. I am a non-drinker (the only one in the group) and although they only had one variety of non-alcoholic beer, it is a pretty good one. Our waitress was prompt and friendly, the service was very good. Some of our group had cocktails which they found quite good. For dinner, I had the daily special, a striploin with mashed potatoes and vegetables. Unfortunately, it was not very good. The steak was overcooked (that happens sometimes, it is not a steakhouse after all) but the quality and flavor of the meat wasn't good. The price was very reasonable but I would have rather paid more for a better quality steak. The flavor of the mashed potatoes was also quite poor, the side of vegetables was just okay. My wife ordered the steak sandwich and her steak was undercooked; again the meat wasn't very tasty. The waitress gave my wife a discount on her meal which was very kind and very good service. One of our party had a meat lovers pizza which he quite enjoyed. This is the second meal that I have eaten at this restaurant and haven't liked either one. I couldn't recommend Scotsman's Well to anyone for the food but if you are going consider sticking to a burger, pizza, or nachos that it would be fine. Again, the service was very good and the atmosphere was just fine. Maybe just go for a...

Unfortunately the quality of food and service has severely depreciated. Came in this evening to enjoy wing night, but my guests and I found ourselves feeling unwelcomed and not acknowledged. The server came once or twice to take our orders and take our food trays away once we were done. She never asked, "can I bring you anything else?" ... Pretty standard thing to ask usually.

The issue really began when we were ready to leave. We waived her down, requested for the bills, she came back tossed the bills and walked away. Didn't ask, "can I get the machine?". Again, another standard phrase to ask! While we waited to pay I watched the waitress prep and serve drinks, and place new cutlery on tables. We once again had to waive her down to ask to pay. The place was not incredibly busy as she had time to set new tables, we looked at her many times and she didn't seem to care that we were waiting to pay.

The lack of attentiveness was unfortunately astounding by the this waitress.

Food quality is meh, wings could have more flavour and they only serve 9 why not the standard 10 lol?! Seems odd to me.

*Rather drive to Jameson's Pub in Brentwood.

Pros: The Asian lady serving beer samples was amazing ! Super friendly and kind. She even acknowledged our service dog and asked what his name is. We felt very welcomed and acknowledged by her. I wish she was our...