The service, the quality, the food,..was TOP notch!
I used to live in Spruce and left with A bad experience there but now that Im back in Edmonton and often in Spruce Im happy I gave it another chance. 😊
As A waitress of 25 years Im sure you can appreciate my standards as well as expectations..
If I was A mystery shopper yesterday I would have gave100%+ Caitlyn, Gil and Rachel were nothing but proffessional, on the ball, smiley, 100% nailed the portions, and gave me all that I asked for.
I want to point out specifically the young lady at the till, not sure who was who...just called the store to get the names just now.. but as I sat down and she brought me my meal, without me even having to ask she politley said,let me grab A rag and wash this table for you.. was very impressed...its the little things that go along way. And these people were raised right. 😊
Again just wanted to Thankyou for running A good ship there. It shows..good energy and proffessionalism and I appreciate that.
Only went in for the sothwest wrap with A side of evil peanut and left with A sweet potato salad with chicken and the buffalo bold..and that sweet potato salad🥰 was amazing.. my son loved his Buffalo one as well.
Glad I could sit down and enjoy my wrap and take home...
Read moreI recived a call back from a manager this morning she was very pleasant to talk to. She explained what happened after she asked me some information. She was quick to offer a soulition to what had happened. I appreciate the call back and im happy to edit my original review I was not asked to edit review but good customer service deserves a good review. April 14 I stopped and ordered 2 southwest wraps with 3 proteins in one and 1 protein in the other. I got home out of town didn't realize the order was messed up till my husband took a bite and wasn't to pleased with his wrap. I called was told we could come in and get 2 free wraps. I just went in to order 1 I'm alone today and was charged 8.77 for the protein for the exact same wrap I had ordered when they messed up our orders. What happened to the 2 free wraps we were...
Read moreI have been to a number of locations now spanning from sherwood park to spruce grove and most locations in between as I drive for work. They always work to a far higher standard than many places of equivalent price, in fact today I had one of the best assembled wraps I have seen. The wrapping technique was spot on and easy to handle, they didn't overdo the sauce and the ratio of everything relative to its other ingredients was pleasing to the eye and the palate. I feel like wraps are a commonly bungled food relative to the theoretical simplicity and the girls in spruce knocked it out of the park for service, speed and finished...
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