Gabriel Pizza — Restaurant in Clarence-Rockland

The call center wasn't any help at all. I've ordered delivery for my address i want to say well over 20 times for delivery no issues and this guy with a heavy accent can't understand me. All I wanted was a pizza and those cakes for dessert. All I got was 10 min or more of a person failing to take my address. Lots of actual candians are wanting jobs and they can actually understand an address. Hire those ones instead. I love the food at Gabriel's but I can't call the store and speak with the owners/managers it has ro go through thr call hub which is putting out a bad name for them. At this rate they will be out of business and not because of the hard workers there because of the stupid people at the call center. Yes plz bring on the hate, fix the situation before ppl are out of jobs and good pizza I'm not entitled just a regular person who wanted a pizza instead of cooking tonight but guess not. Thanks for helping me save...

I agree 100% with Bree on their review. We have ordered 3x in the last 2 months and EVERY time I gave my address and made them repeat it, somehow my order always ended up at the neighbours house.! We ordered yesterday May 10,2025 and once again it went accros the street. The driver told me I should call the call centre and ask to speak with the supervisor., which I did but with no success on speaking with one. They kept telling me that I can’t speak to one and that they can help me, I kept insisting with them to get me a supervisor. Eventually he said I’ll go see, all he did was stay on the phone, not even put me on hold, and was just breathing heavy. We stayed like that for a full 5 mins until I asked what’s going on, to no reply. I got so frustrated that I just hung up. It’s unfortunate because the food and the...

The food is good...but the management is something to talk about. The way he treats and yells at his employees is disgusting. As a professional and owner of a company take the employee aside and discuss the situation in a professional manner. Dont embarrass yourself and the employee in front of other staff members not professional. Very embarrassing not only for the employee but for the other staff members that work there and customers that walk into the store. Doesnt look good for the business owner either yelling at a staff member when customers are walking in and out. Not only will I not be going to buy pizza there anymore I would not recommend this place due to poor management skills and lack of respect to staff members. Very...