Rosalynn's Bistro & Catering — Restaurant in Clarence-Rockland

For Mothers Day I booked brunch at Rosalynn’s restaurant.  Never being there before I was sure to ask questions when I called to book the reservation.   The first question was were we ordering off of a menu and I was assured we would be having a formal sit down lunch.  Upon arrival we weren’t greeted, a table hadn’t been set for us and the hostess seemed to not be happy and started screaming across the restaurant if we had a reservation that I assured her we did have.  While we stood and waited we were all in horror at the dirty restaurant.  The floor looked to hadn't been vacuumed for days, the table clothes were wrinkled up napkins poorly placed, cheap thin cutlery, no water was served and the worst was seeing a picked over buffet that had been sitting out since 9am.  Our reservation was for 1pm.  Who wants to go to a fine Italian restaurant and eat from a buffet that had been obviously previously eaten from?   My in-laws were horrified and suggested that we leave, but we decided to stay and make the best of it as it was Mothers Day and restaurants were full in their little town.  I chose Rosalynn’s because it had a high star rating and I thought it was a higher end place that would have impeccable service.  Was I wrong!  From here things just got worse.  The left out food was garbage, the drink orders were wrong, coffee served with no cream or sugar, no water on tables.  For the high end price of this place don’t waste your time or money.  There is no class, no service, and they sure don’t appreciate their customers that come to support their business.  This place should just close, what a hole and absolutely horrible...

We just went to Rosalyn’s for the first time last night for our anniversary and it did not disappoint! Every time we drove by the restaurant we always said “ We need to go there one day.” Well we finally did!

Booked the reservation online. The site for booking was a little confusing. It’s set up like I was ordering food online, not a typical reservation format but I managed my way through it.

The decor is very nice and romantic, quiet background music, candles, felt like we had some privacy in the corner. The service was very good, we didn’t have to wait too long to get served, very good menu choices and the food was delicious! I had the seafood linguine and my husband had the fish & chips. We also ordered onion rings which wasn’t on the menu but they went out of their way to provide it for us! We were both happy with our selections. I have pics but was unable to attach to this review.

The only negative thing to mention was that the debit machine was out of service so we needed to pay with either cash or email money transfer. Not a big deal but mentioned to give you a heads up.

Our meal cost $100 plus tip. That included our meals and a beer and white wine. We thought that was reasonably priced. Rockland needed a more upscale restaurant with great food. There are many other selections we want to taste and will definitely be back! Support our...

The menu clearly stated if I wanted to have marble rye bread instead of white it was 50 cents more. When i got to the cash the bill said $1.00 for the upgrade of bread. The owner said she can charge whatever she wants because the menu said price subject to change. The server never mentioned that it would cost more than the menu price and only found out when i got the bill. False advertising!!! If they want to charge $1.00 more for marble rye then they should have marked it in the menu! I would have not got it if i knew i had to pay that much more for bread.The owner didn't seem to care and believed she was right to charge any amount more without informing customer before they order. Bad customer service and slow as well. And the grilled cheese had hardly any cheese. There are laws about false advertising and it is criminal! So she thinks its fine if i order a $10 burger and then when i get my bill it says $15 ....am I expected to pay $5 more???? I should think not. She should not raise price until she actually gets her new menus with the increased prices.. Or clearly mark it in black marker or put a sticker over current price with the new one.Word of mouth is the best advertising and she has lost many customers because of this!!! Shame on Roslyn's Bistro.... I was wondering why there was only 1 customer in the restaurant when we went...