Tim Hortons — Restaurant in Clarence-Rockland

My brother in law visited this a AM in between watching Olympic Team Canada events needing to bring home breakfast for the fam & our experience left us in absolute awe.

In what can only be described as a breathtaking display of efficiency and skill, the team at Tim Hortons delivered a performance worthy of Olympic gold. Tasked with preparing a seemingly routine order of 12 meals—comprising bagels, coffee, and donuts—under a tight deadline, our expectations were modest at best. Yet, what unfolded was nothing short of extraordinary.

From the moment the order hit the counter, the workers sprang into action with the precision of a synchronized relay team. Bagels were toasted, coffee brewed, and donuts boxed with an almost choreographed elegance. Each movement was a testament to their training and expertise, as they executed their roles with lightning speed and flawless coordination.

In mere seconds, what we had anticipated as a lengthy wait was transformed into a swift, seamless operation. The team’s ability to maintain such a high level of efficiency under pressure showcased their remarkable skill and dedication. They didn't just meet the challenge—they obliterated it, surpassing even our highest hopes with a performance that left us in awe.

This display of speed and proficiency at Tim Hortons redefines what we thought possible in fast food service. Their Olympic-worthy achievement serves as a shining example of what excellence in the fast-paced world of food service looks like. Bravo to the team for setting such a high bar and delivering an experience that will be remembered as a true feat of operational prowess.

Gold medal to the Rockland Laurier location on Day 2 of the 2024...

I used to visit this location all the time due to the lovely elderly lady I would look forward to seeing who provided wonderful service. However, now I intentionally go out of my way to avoid this Tim Hortons. The staff here is awful now. Yesterday, I was in a rush and decided to see if by some miracle it has improved. It hasn’t. You order a certain item and they just give you whatever they feel like giving you instead of letting you know that they don’t have that item, and offering you something similar, or giving you the option to not pay for something you didn’t ask for. When you confront them about it, they greet you with an attitude and never take accountability for their mistake. I have had several experiences where I ordered a cold brew and was served an iced coffee, which is cheaper and just not the same at all, and when I said something to them about it, they proceeded to argue with me and insisted it was a cold brew. It definitely wasn’t. There is one young girl working there in particular who usually works the drive thru who I’m sure has caused a ton of complaints due to her completely sour attitude. She has zero interest in being there nor being even somewhat friendly or providing good service to the customers and she makes it painfully clear. If I owned this place, I would be mortified about her behaviour. I do not recommend this Tim Hortons. The one on Edward’s street is a far better experience. Save your money,...

Here we go ,if people are able to comment and be so negative about workers at this location maybe those people should apply to work there instead of making judgemental comments anonymous people are cowards and afraid to show face. People are people we all have bad days and for those who demand service put yourself in there shoes would you like to be treated the way you treat them.$17.50 per hour to listen to you complain this goes for all fast food establishments people are just ignorant. Remember during covid who were the front line workers ..they had no choice but to go to work so have a little bit of patience these people are human .ive been there a several times and listened to the way people actually degrade the people behind the front lines serving us ..if your going to a disrespectful person we'll if it were me you best be prepared for an earful back.there is the right to a harassment free workplace it's the law read the Ontario labors green book .HARASSMENT DOESN'T ONLY START BETWEEN WORKERS IT ALSO IS UNTOLERSTED FROM IGMORANT CUSTOMERS .. ANY WHERE ELSE YOU WOULD BE REMOVED FROM SUCH LOCATIONS ..THATS MY RANT...