Sam Wok Restaurant — Restaurant in Edmonton

Do not place a delivery order with Sam Wok. After placing a delivery order, as we have done for many many years as a customer, we waited 3 hours and 15 minutes for delivery. We were patient and willing to pick it up but the owners insisted it would be here. Not only did we wait that long, our kids had to go to bed before we could enjoy take out for my wife’s 40th birthday. Impact felt. Sam wok lost a 23 year loyal customer. Tip for the company: just be honest about your delivery service and if Skip the Dishes is the new method then re route us to online ordering. I strongly suspect they are looking to avoid service charges from STD and supplement an in house service not advertised. In any event this is a significantly poor business practice. If I could rate 0 I...

I am sorry to say the food here is really bad. The staff are so nice but no amount of service can make up for bad food. The satay beef noodle soup is so bland, and the beef has remote resemblance of real meat. They did put in some effort with adding more veg than typical. The Char kway teow is not authentic at all, what we got was fried Singapore noodle with broader noodles, whereas it should be made with sweet dark soy sauce. The quantity and ingredients are generous but it wasn't what I (or anyone who have eaten char kway teow) would be expecting. Deeply underwhelming. I hope owners will take note of feedback and work on...

Mom wanted to come here because in her memory it was very popular when it was at its Whyte Ave location.

She was very disappointed in it because even though the name is the same, the quality and flavor has gone down so much. Initially the prices look cheap compared to other similar chinese restaurants, but it's because the portion sizes are much smaller. Usually chinese places portions are good for sharing, but they make theirs single serving.

The food looks good at first glance but the taste is just not there. It's either bland or salty. There are much better chinese places to dine at that have better...