Shoyu Sushi — Restaurant in Edmonton

I ate a memorably poor meal at this restaurant. It was awful. Every dish was bad. The textures, flavours & composition were awful.

When asked if we were enjoying our meal, we were honest. We told the server that we did not like the food and we gave specific feedback on each dish and why we did not like it.

The restaurant staff were utterly indifferent to our negative experience.

We paid our bill & left.

Thankfully I will never allow myself to be drawn to this little piece of gastronomic hell ever again. What was most galling was that the staff — after asking whether we liked our food — was utterly indifferent & unresponsive when provided with honest feedback.

The fish that we were served actually smelled old & stale. The rice was almost like a porridge. The chicken was tasteless & incredibly greasy. Frankly the food I was served should have been thrown in the garbage — it was just that bad

UPDATE: The restaurant manager today, after I posted my review, offered to give me back half of the money I spent at their restaurant if I would agree to take down my review.

The total cost of the meal I ate there with my wife & daughter was $135.85. 50% of that amount is $67.93.

Apparently, for this business, integrity & truth can be sold for less than $70.00.

I wonder if this restaurant has a “policy” of attempting to pay off bad reviews to be taken down since that was exactly what they did with me. My negative feedback on a terrible, stale, badly cooked meal was utterly worthless to them until I posted a review.

It is what it is.

There are many other sushi restaurants in the Edmonton area that I will frequent again. I gave Shoyu Sushi a chance, but I will not do that again.

They can keep my $68.00 if a refund is contingent on me essentially lying about my experience here and taking down my review.

It’s disturbing that this restaurant would prefer to pay off customers to take down bad reviews than to fix their food. I hope others don’t fall into the same trap...

Our Go-To Ramen and Sushi Haven

My family and I have been regular patrons of this fantastic ramen and sushi restaurant for quite some time now. It's not just a restaurant to us; it's a cherished part of our lives. We are greeted with warm smiles every time we walk through the door, and the food never ceases to amaze us.

The Tonkutsu ramen here is simply unbeatable. It's a dish that my kids ask for every week without fail. The rich, flavorful broth and the perfectly cooked noodles make it a comforting delight. The sushi, on the other hand, is a work of art. The presentation is exquisite, and the taste is even better. Every bite feels like a culinary adventure.

What sets this restaurant apart is not just the food but the atmosphere. We've celebrated numerous special events here, from birthdays to simple dine in with friends and families. The staff goes above and beyond to make these occasions memorable. They treat us like family, and that's what makes this place so close to our hearts. They even play our genre of music every time!

I've recommended this gem to my colleagues, and they, too, have fallen in love with it. It's not just a restaurant; it's an experience. If you're looking for incredible ramen, sushi that's a work of art, and a place to create lasting memories, this is the spot. We couldn't be more thankful for having found it. It's a solid 5-star experience every...

We went here during lunch rush hour. The place was busy, and we were seated at the last available table. However, we weren't informed that the food would take long to be served to us (for almost an hour). There was a lady who ordered her food 30 minutes before we arrived, and after 1 hour, she still didn't get her order until she just left. The starters - salad was served after 10 minutes and miso soup wasn't served until after 20 minutes and it was cold. The food was okay so I gave it a 3 but the service is really bad. I have gastritis, and I should be eating my food on time. If not, I would get very acidic and my stomach would hurt alot. When I got home, as what I expected, my gastritis attacked again because of the waiting time. There were a lot of customers who waited for their food for almost an hour. The staff were apologetic, but we would have appreciated it more if they informed us right when we got seated so we could have decided if we'd stay or go to a different place. Especially for me since I can't eat not on time. As much as I would like to try this place again, I will not come...