The service here today was absolutely unacceptable. The employee serving us was wearing AirPods and on a phone call the entire time while taking our order. She got it completely wrong, giving us ice cream in a cup instead of a cone, and when we asked her to correct it, she refused and insisted we had asked for a cupāwhen we clearly hadnāt. I donāt know why she was arguing with a customerās order.
The store was completely empty, so there was no excuse for the lack of attention or refusal to fix a simple mistake. Instead of focusing on customers, she stayed on her phone the whole time and barely acknowledged us. Extremely unprofessional.
We will...
Ā Ā Ā Read moreI come here often to buy gifts for people for my club on campus. The chocolates seem to be high quality and are sold for a fair price. The woman that usually works there is very kind. UBC students also get a 10% discount which is very nice. Some (maybe all) chocolates are fair-trade and made in Victoria, BC. I've only tried the white chocolate myself and have bought milk and dark for others but I am sure they...
Ā Ā Ā Read moreI love Rogersā Chocolates. If you like dark chocolate raspberry combinations by all means get their Victoria cream of this variety. I also love the coconut and peanut butter versions. But the raspberry is my personal favorite. I will go out of my...
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