MR MIKES SteakhouseCasual — Restaurant in Fort McMurray

It is not very often where I feel like I need to apologize for wasting someone's time especially when it is my waitress, and that has unfortunately been our experience this evening. As a table of only three we were seated promptly and then left in the corner to be forgotten about for the next 20 minutes. Our server finally approached our table to get our beverages with less enthusiasm then one would expect from roadkill on the side of the highway. After another half hour wait before she came back for our food order even more inconvenienced then before. When our dinner order finally arrived it left much to be desired. The chicken quesadilla was overcooked, presumably from being left under a heat lamp for an extended period of time and the yam fries came with no dipping sauce. The oscar sirloin lobster left more disappointment in our lives then I left with my parents at the age of 15. It came out cold, underseasoned and without a knife to cut it with. In true disappointing fashion of the evening we had to wait another 10 minutes before we could catch the waitresses attention with air gestures of a knife to finally get a knife to cut the steak. Lastly, the safest option on the menu; chicken fingers and fries. I am not quite sure how one an possibly manage to overcook and yet undercook french fries as badly as these were, but somehow it happened. The only positive of our whole experience was that the bacon ceaser was absolutely mixed to perfection so the bartender deserves a round of applause. Consequently a good drink did not make up for over 2 and a half hours of dissatisfaction and terribly rude service. Save your time and your hard earned money and go somewhere else, unless of course you are in to being ignored and treated like garbage; in that case Mr Mike's is the...

If I could give 0 stars.. I would. For our three steak entrees; it took about an hour and 20 minutes. I understand they just opened the week before; so we were ok with a little bit of extra wait time but 6 people (two different tables) got their meals before us; when we placed our order 15-30ish min before they arrived. My $3.00 extra of mushrooms was 6 slices of cold, barely cooked mushrooms. When I mentioned this; they brought out a saucer of extra (barely cooked) mushrooms. Two of us ordered the filet mignon which was supposed to be topped with a bacon peppercorn sauce (did not get the sauce). One steak was the gaucho ribeye which is supposed to be smoked applewood dry rub seasoned..(there was no smoked dry rub) .. honestly the steaks were not even seasoned with salt or pepper. One of the steaks was very over cooked; the other one was a tad over cooked. The server was very frazzled and forgetful and had to get flagged many times and/or come back to our table a couple of times to repeat a drink order. Unfortunately I had to ask for HP sauce for my steak.. (blasphemy I know) The HP sauce / Salt shaker was empty. During our meal, the great 'Mr Mike' came by our table to ask how everything was. When we mentioned everything as above, he got defensive and basically shrugged off our concerns / comments. The server previously mentioned we would be nicely discounted for our problems but when we received the bill; we only received 10% off the meals.. and were also charged for the baked and mashed potato for two of the entrees (even though the menu indicates it comes with a side.. ) The waiter said that was the best the owner would do for a discount.

We are in Fort McMurray every other week for business and will not be back...

The salmon tasted good but the portion sizes were quite small, overpriced, and the rest of my order was either overcooked or undercooked. The fries had the life fried out of them and were just a husk of what should have been. The garlic bread was $6.99 for a tiny half slice of a sub bun with no flavour, overcooked until it was hard. The salmon was delicious but for $28.99 I'd expect a fillet at least twice the size of what I got. It was only an inch and a half wide. The burnt fries and handful of undercooked veggies did not even come close to making up for the price. The server had absolutely no knowledge of the menu, manners, and did not deliver any service beyond what was necessary. She even struggled to provide the bare minimum considering that my empty water glass remained empty for the duration of my visit, and when I asked about a menu item, she told me she knew nothing about it and didn't offer to get another server or to find the information I wanted. Overall, I left very disappointed, and wishing I had my money back. The only reason for my 2-star review was that the salmon tasted okay. Every other element of the experience was lacking or disappointing in every way. I now see this place as an overrated waste of money. I wouldn't even risk going there again to give them a second chance knowing that the second chance is going to probably end up burning a hole in my pocket and leaving a hole in my stomach. Very bad experience. Highly recommend that anybody looking to fill their stomachs look at other options. Don't make the same...