Wendy's — Restaurant in Fort McMurray

i usually go through drive thru but today i decided to go inside, and i'm disappointed. i came in to order and when i got there, the person at the till was holding a child. i waited a few minutes for the parents of said child to come back (they seemed to be friends or know the cashier somehow) and when they did, the worker passed the child over the counter. after the child walked across the counter, it was not wiped down. afterwards, i still had to wait a few minutes before i could order, even though there was no line and i could see someone behind the counter on their phone. i enjoy coming to wendys here and there for a quick bite, but after this experience that likely wont...

WOW, what poor customer service here. The lady handing me my food says we’re out of tomato’s - (when I ordered I requested extra)- why not tell me before u give me it to me or when I was ordering. Also saying theyre closed (still half hour of time to go) I’ll give you 4 tomorrow laughing at me and walking away. What a disrespectful bunch of employees. All but 1 young taller girl took it upon herself for apologizing for the ignorance of the lady previous to her. What’s sad is not only was I a frequent customer, I’m also a shareholder in Wendy’s as a publicly traded company. Absolutely unacceptable, poor performance and the food tasted old as if it was in a warmer for...

Quality exceeds that of locations such as McDonald's or Burger King and provides delicious salad options that you might willing choose over a burger. That being said the Fort McMurray location tends to be unorganized and could improve their customer service. Anytime I request to donate to the charity they are currently advertising staff become confused and flustered. Often when I order an item they inform me that their location is not participating in the offer of that item or that they lack certain ingredients. Definitely room for improvement but the taste and quality make up for...