Give this place a solid pass. After trying to get any of the servers’ attention for over for 15 minutes after we had sat down, we were greeted with a hefty dose of attitude. She said she wasn’t our server but reluctantly took my partner’s drink order and then walked away. I asked if I could order too, she turned around, rolled her eyes and asked what I wanted. Our server finally arrived only to confirm the order we originally placed with the other server. She also informed us it would be a 30-40 minute wait for food. We placed our orders immediately to get the process started. After a long wait our beer and wine finally arrived. We asked for some water. One glass of water arrived for the both of us. 30 minutes later the food arrived. The chicken breast in the burger was rubbery and tasteless. It may have been microwaved. I had to add some ranch dressing dressing to choke it down. Since it had taken us that long just to get to that point we asked for our bill immediately. Apparently we weren’t the only ones with that experience today. The family at the end of our table also appeared to have some problems as we arrived. We should have taken a cue from their experience. A beautiful view from the patio but that’s the only thing this place has going for it. The food and service are a joke. Do yourself a favour and give this...
Read moreI love the patio: finally a place that is authentic and local, not built for tourists or all about branding; you can really relax, watching the boats coming back, the sea, far from the mass of tourists. I enjoyed this 1st July sitting there. The calamari were amazing: tasty, with a wonderful tempura, light but crunchy at the same time. Hard to find calamari so good and I’m a fried calamari hunter all around BC. Fries where fantastic too. I don’t drink beer, I ordered only a Coke and it was a real Coke: in some places they give ice and water. This one was a Coke. The service: excellent. The person who served us was super polite and always present to take care of us. Not a common quality: a lot of servers usually look annoyed by guests but this server was tranquil and attentive and knowing how to interact properly: not rushing us and not neglecting us. If not done yet, I recommend to spend some hours of peace, relax, good food and drinks on the patio downstairs. Thank you, I really appreciated. I don’t know the name of that server unfortunately, but a very good...
Read moreSadly we did not get a chance to dine here because the server was so unpleasant and rude to us that we felt like an inconvenience. I honestly can't remember the last time I have experienced such poor customer service like this. We patiently waited to be seated by the waiter who walked by us three times and ignored us. No, "hello I'll be right with you." Then, finally, he came up and said "There's really not anywhere for you to sit right now but you can sit there if you want to." He pointed to an empty bench on the patio that wasn't even wiped. Then said, "I'll get to you at some point" So rude and unfriendly. The irony of the situation is they are hyper aware of Covid by still having the glass shields up, the waiter was wearing a mask that covered his face, sunglasses and we couldn't even see him. But yet, you want to seat us at a table that hasn't been sanitized or even wiped...Right. Makes perfect sense. We sat down for about thirty seconds and then decided we would not be staying as we felt more like an inconvenience rather than a guest. Will not...
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