Brothers Brewing Company — Restaurant in Guelph

My partner and I showed up to have a nice patio beer, there were two tables open. I asked the server if we could take a table, she briskly said yes it needs to be sanitized first. I said that's fine, then noticed the second more desirable table and asked about that one instead. She visibly was annoyed and said it needs to be wiped too in a rude way, then walked away. When she came back out I asked again if we could have the other table instead as she progressed with cleaning the one we originally saw.. She rolled her eyes at me, and expressed wthat it still needed to be sanitized, and I needed to give her a minute with some serious attitude. Firstly, it was entirely uncalled for. I was asking a simple question and wasn't getting a clear response. Then her actions of cleaning the first table made me think she didn't realize we didn't want that one anymore, which spurred my repetition of the question. The experience was very off-putting.. I work in the service industry, and rule 1 is you save your frustrations for the back room or better yet you leave the tude at home.. her attitude was the quickest souring of a fun experience I've seen, it was completely unprofessional. I get that people have bad days, but her attitude drove away two paying customers instantly before we even got to sit down. Two people who went to the bar across the street instead.

2 stars because I've really enjoyed myself at this establishment in the past but...

I truly want this place to be good, honestly Guelph needs a good brewhouse downtown it would be such a perfect fit. Unfortunately this place is not it. Overpriced beer with no quality to justify the price. There are far too many good local breweries around that beat the beer quality hands down. Not to mention that this is the perfect place to put the best menu in downtown Guelph but instead you are prompted to order in from the local downtown fast-food restaurants and eat in the bar. This is good for cross advertising I suppose? Though in terms of a restaurant experience it quickly dashes any hope of that. The feature beers are the same they featured shortly after opening, with no signs of willingness to change or adapt it doesn't lend much hope for the future. Although maybe their future is bright nonetheless. Being the only brewery right downtown it will dominate a certain market and continue to provide a service that no other bar in Guelph currently can. Unless you count beer being brewed just a few...

The beer is always good and it has a great atmosphere. The chalkboard with names of people who have a free beer when they come in is kind of fun.

I was a little disappointed to hear that they didn’t do flights after 8:30, but as the server explained, it gets a bit too hectic for that. Although the service there is usually friendly, last night, my server seemed impatient, like I was a bother. Maybe it was a little too busy for pleasantries, but maybe servers get an attitude like they’re doing the patron a favour when they providing them with a drink when it’s busy. I remind you that a Friday night might be busy, but you’re not doing me a favour. I’m supporting your enterprise. Even a 15% tip on the $25 I spent last night is like $3.75 You don’t get a tip for pouring beer into a pint.

So enjoy your $4, but maybe next time...