Ambience of the restaurant is nice. Server Anjali was friendly and answered all menu related queries well. There was a young boy clearing tables and serving water etc. Was shy , didn't make eye contact or acknowledge us when he served us the water.
Food- We ordered Chicken lollipop, 65 and Tandoori chicken for appetizers. we wanted to order Calamari - but when i asked the question and found out that they were just breaded frozen squid rings that you pull out of a bag, fry and then serve with some sauces i was a bit disappointed ; if I wanted to eat ready to eat fried food that is frozen and comes in a bag , I can do that at home or go to am American style diner.
Tandoori Chicken - Excellent taste, hot, juicy, excellent marinade and spice level was perfect. Very well cooked and presentation was excellent.
Lollipop - taste was OK.
65 - taste was good , not really a 65, i found it bland and portion for the appetizer was also too small.
Main course- Kerala Chicken curry - excellent taste and flavor- personally i prefer dark meat in a curry.
Beef roast - disappointing- was told it was spicy but it came with a lot of sautéed onions and some thick gravy. the onions made it sweet. The beef was not cooked well, was underdone and chewy and rubbery. total waste of money.
Bhindi do pyaza, - Frozen diced bhindi was used in this preparation - it is deep fried and then tossed with onions and tomatoes and few spices. was bland and no taste. With frozen bhindi you cannot control the quality and you have no way to know which of the pieces came from a tender okra and which ones were from okra that was over ripe and fibrous. You charge $14 for a portion of vegetable- can you not afford to make this simple but tasty dish by using fresh bhindi? very disappointed.
Portion sizes of all main courses was very small.
Tandoori Roti- excellent, well made Garlic naan - was awesome. Service - Anjali was by herself attending to about 5 tables and also taking queries over the phone. She tried her best to provide good service but she did forget our drinks.
Overall i would go back for the Tandoori chicken. That was the star of the Day.
With some fine tuning and quality control i think this can be an...
Read moreFusion might well be the Indian eatery Guelph has been longing for! The interior is bright, clean and the space is quite versatile. On the night we went in there was a table of 10 in addition to most of the tables being occupied and there was still enough room for everyone to both move around and be comfortably seated. This is not a restaurant where you'll be bumping elbows. Servers don't have to squeeze past tables, and the table next to you is not so close that you have to make friends. Though the dining room was near full our meal came out pretty quickly. The food was still steaming and hot when it came to the table, our meal was aromatic and very well flavoured and we had no issues with heat or spice. The kitchen also demonstrated flexibility and creativity in the way they altered some items to make them accessible for us. It was a very tasty and enjoyable meal. Our server worked diligently to ensure that the kitchen understood our dietary restrictions and the head chef himself came out to both confirm and check on us, before and after the meal. The efforts of the server and the kitchen demonstrated how seriously they take customer service and how interested they were in establishing efficiency in their operations. We had the pleasure of dining in a few days after opening and are looking forward to when we can next get there. The restaurant is conveniently located downtown on Gordon street, on a strip that is serviced by public transit and which is also accessible. A great place for intimate meals, group gatherings and is family friendly. We really enjoyed the channa and can't wait...
Read moreI would like to start by saying if I had used the washroom prior to my meal, I would have taken my family and left immediately. The sad part is there is a checklist on the back of the washroom door for employees to follow washroom cleaning protocol. This washroom was disgusting and looked like it hadn’t been cleaned since the beginning of COVID.
Secondly, the food was terrible. No flavour and small portion sizes. We had to buy rice and naan bread separately (which every other Indian restaurant comes with). We were one of the two tables in there and had to wait 45 minutes for our food (I would hate to see the wait on a busy night!). One of the dishes looked nothing like what the dish was suppose to be. Super disappointing, as my family knows and enjoys our Indian food.
Lastly, the server had the personality of my big toe…. when we asked questions about the menu, the response was “I don’t know”. I get people that are new or are in training need to learn and get experience, however, there was no sign of the server being new, just that she didn’t seem to care or offer to ask someone that may know.
Nonetheless, I would highly recommend going elsewhere. If you do decide to go, check the washroom first! And hope the kitchen has better cleaning protocol!! If I could give this 0 stars I...
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