Their shawarma used to be good but now their quality is trash. I stopped going about 6 months ago because it got so bad (smaller portions and too fatty). Had a craving last week for shawarma so I decided to give them another try. I'm not surprised that I was disappointed again. Way too much fat and skin in the shawarma, some of it was even burnt and had the texture of jerky. I've attached a pic of all the fat I got, made up of about 30% of the shawarma. On another note, their staff need to learn to pay attention. I said to the guy "two shawarma plates with fries." He responded "With fries or rice?" I said "Fries". He then called in the kitchen for fries, and then a few seconds later asked me if it was with rice or fries!!?! When I got to the cash, I paid for two plates, then when they were ready he only bagged one; I had to remind him it was two! I'm really surprised this location is still in business. Anybody know of a different late night shawarma spot I could go to? Cheers
Edit Can’t seem to add another review Went back like a moth to a light $2 for a tiny cup of extra sauce Bloody...
Read moreWorst experience ever at Mezza Lebanese Kitchen!
I ordered two falafel wraps over the phone, hoping for a decent meal, but from the moment I stepped in, it was a disaster. The ladies at the counter were completely unprofessional—rude and unhelpful, setting a terrible first impression. I waited patiently, thinking maybe the food would make up for it, but I was dead wrong.
When I got home and took a bite, I was shocked—there were no falafels in my wrap, just what looked like burnt powder or broken, old, burnt bits of falafel. No sauce, no care, and absolutely no flavor. On top of that, the woman at the counter didn’t even ask what I wanted in the wrap and didn’t give me my receipt. The service was as bad as the food.
To make matters worse, I told her I wanted a purely vegetarian meal, and I saw her using the same gloves for handling chicken and veggies—completely careless! I checked other reviews after this nightmare, and it seems this place has a habit of delivering terrible service. All they do is ask you to send them an email in response to bad reviews—what a joke!
Avoid this place...
Read moreI hate to give negative reviews. But this one is needed. It was our first time at a Lebanese restaurant, so I was excited to try new foods. We walked in & it reminded me of subway. I placed my order which the staff were very nice & helpful.
The place was quiet & 4 staff behind the counter. I was surprised for a Friday evening. (Reading my concerns below may explain the reason).
When we sat down at our table we noticed it was very sticky & chairs are just as dirty. We both looked at each other & said "eew"
The food was just regular salad bar food. Nothing exciting. They use margarine in their rice to keep it moist. "Gross"! They can use olive oil or coconut oil, something healthy. I did not have any but my hubby said it was very bad.
I used the washroom & it was disgusting. I clean for a living & I know the washroom has not been cleaned all day. Floor was very sticky & toilets had build up in the bowl that should not have been.
The music was loud & unpleasant to listen to. It did not fit the atmosphere at all.
I can honestly say we will not return. It's too bad because the staff...
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