Super disappointed. Panada is a staple for my family. Always got amazing food from you guys. Especially spicy fries & donairs/ anything donair. But tonight my fries weren’t spicy . But they were hardly cooked. Soft & mushy, cold & not cooked , aside from the fact I asked for well done for both orders. If that’s how yall cook your stuff ( not cooked) then that’s disappointing because that was our go to. And fhe donair burger has decreased in size by atleast 50%. Buns are still the same . But 3-4 little pieces of meat, a tiny sprinkle of Cheese & next to no donair sauce. They used to be dripping , fresh , so thick you made a huge mess eating it. But so worth it and so good. Now. What I just got delivered was absolutely not even close to what I expected after eating there for years. Going to be sticking to Dartmouth location - as They maintain excellence EVERYTIME & they hold a higher standard with their food. Hopefully not same owner, that would be unfortunate . But I guess I’ll be making the drive over the bridge from now on. Worth it . Way better food . And they make it exactly how you order it! & the staff at Highfield location are always happy, funny & personable. Really know how to make everyone feel welcome & leave smiling everytime! (Even though they just took your...
Read moreRude staff...they behave as if they are doing the customer a favour by selling food to them. I had parked my car outside the Fairview store and was asked by the owner, "What makes you think you can park in front of my door?" How about the fact that it's a marked parking spot and I'm in your store picking up my order? I've been coming here regularly since over a year. Doesn't seem like that mattered. The owner also told kids who were being noisy (but not a nuisance) in his store that they had to leave in a raised and harsh voice. Owner seemed stressed, frustrated, and was trying to intimidate and bully customers. I do not understand why someone would treat their customers with such disrespect . I'm disappointed by this experience and will no longer purchase from here . Would not recommend such an arrogant business and owner to...
Read moreWent in here to pick up my calzone on Wednesday Aug 3 around 4:15pm. Bad mistake. I asked if it came with a side of pizza sauce and I was promptly informed by the rude woman working that it did not and if I wanted one I would need to pay an extra $3.50!!!! I was in disbelief to say the least. I was in even more disbelief when she showed me the size! She then tells me she can give be another size for $2.50. I asked to see both and they were basically the exact same size!!!! So I was left paying $2.50, more than I paid for even my pop, for the tiny ramekin shown in the picture! And she was so rude to me. I called the Dartmouth location to see how much they charge and said 50 cents!!!!! Insane and by far the worst customer service experience I have ever had at a food establishment. Terrible terrible service and I...
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