Pho Dui Bo Restaurant — Restaurant in Hamilton

I’m sure for most people this place is fine or whatever. But I’m gluten free. Don’t come here if you’re gluten free. They can’t answer if there’s soy sauce OR wheat flour in any of their dishes including the pad Thai. They told me I could order vegetarian or get the beef noodle soup. They then asked me if I can eat hoisin sauce or fish sauce, I said I don’t know without reading the ingredients. They let me read the fish sauce label which was GF. But I had to read the sauce jar for them. They then said they thought I couldn’t have hoisin sauce, but said the beef soup would be fine for me. So that’s what I ordered. I got home, mixed the plain rice noodles with the “beef” (basically deli cut roast beef slices), and put it all in the “soup” (basically out-of-the-carton plain Campbell’s chicken broth). I then tasted it. It tasted exactly as those three Ingredients mixed together would. I then recalled them asking me if I could have sirachi sauce right before I decided to order the beef soup and I said yes, I’m sure a sirrachi sauce is GF. So I noticed there was a separate small sauce container in my take out bag. So I figured it must be the sirrachi sauce, they fully know my GF concerns. So I wrecklessly tossed the sauce into my bland soup to try and spice it up. But it didn’t taste spicy at all. If anything it tasted like hoisin sauce. Which is not GF at all. I then took a closer look at the empty sauce container and then noticed the sauce was a dark brown. Same colour as hoisin sauce. I’d already tried one spoonful before I put the sauce in. (Bland) and then one more mouthful after I put the sauce in (faint sweet hoisin taste). Had to dump the whole mess in the trash. I have no idea if there was wheat contamination in my meal or not but I certainly wasn’t going to take any chances I’d rather waste the $15.00. If you’re not gluten free, and love “beef noodle soup” then please ignore...

I stopped by here for a quick dinner with my parents. We were immediately greeted and sat down, given hot tea, and menus. We ordered a large pho with all the meats including well-done beef brisket, tendon, tripe, and I ordered a small pho with lightly fatty beef + tendon. The photo is of my meal order - a great portion considering it is the Small bowl of pho. 🍜

The main disappointment was around the veggies (see photos) -- with 2 more broccoli pieces that I didn't snap. 🥦 I brought it up to the staff, who immediately remediated the issues and brought 2 more pieces of broccoli and on the same plate of steamed vegetables.

The total for the side was an additional $3.50 - not worth the value. I would not recommend ordering the side for the additional price.

Overall, great value for the pho with quick turnaround for service (in & out within 45-minutes) - but I would perhaps recommend limiting your order to mains (pho, vermicelli, rice dishes), and...

Let me just start by saying that I've visited all Pho's locations in Hamilton and this is the worst one out of all. Food is delicious one day and the next day it's bad. Idk what's the deal with this pho. The one on upper James always tastes the same and it's all always good, I always pick order 343 and never had any comments about the other locations. Second thing I wanna mention is they have a small area to sit, Not parking friendly either. It's rare to find a spot to park close enough to the restaurant but that's how downtown roles. Third thing is this restaurant specifically have rude worker(s), the workers who server the food is always rude(not all), for instance, she would give you attitude if you asked her a question about the menu, she once replied with read the menu to other customer ( I heard the whole...